Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ira Honda Saco
Saco, ME
1,787 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,787 reviews
May 22, 2020
Bobby was excellent to work with very friendly and made me feel good Very good representative for prime! Very enjoyable visit when you are greeted with a smily me feel good Very good representative for prime! Very enjoyable visit when you are greeted with a smily More
by Tony
Employees Worked With
Bobby Ramos
May 16, 2020
Quick and complete service. Solved a recall I didn’t know about. Safe environment considering the COVID virus. Short wait time. Issues taken care of about. Safe environment considering the COVID virus. Short wait time. Issues taken care of More
by jmeschinelli
Employees Worked With
Alberto Gonzalez
April 24, 2020
We purchased a vehicle at Prime Saco and this has been an excellent experience for us. During this terrible Covid 19 we were shown a safe and accommodating sign and drive situation. We love the vehicle that excellent experience for us. During this terrible Covid 19 we were shown a safe and accommodating sign and drive situation. We love the vehicle that we received and would recommend our friends and family to this dealership. Our daughter bought a vehicle here recently and could not say enough good things and that is what prompted us to seek out this dealership. More
by suzang
Employees Worked With
Edward Dabrieo
April 16, 2020
Nice work, quick. They helped me see what work I needed based on my mileage. Made the appointment and brought it in. They called me when it was finished. based on my mileage. Made the appointment and brought it in. They called me when it was finished. More
by Mizzoukirk
Employees Worked With
Can’t remember
March 25, 2020
Kyle was very easy to work with. Very accommodating. Richie in F&I was extremely helpful. No pressure at all. All in all, a very good experience. Richie in F&I was extremely helpful. No pressure at all. All in all, a very good experience. More
by burrows91
Employees Worked With
Kyle Morlock, Richie (F&I)
March 16, 2020
The staff is professional and keeps me informed of what's going on. The di a great job on the car and gave it a rinse before sending me out. Always a pleasure to see them. going on. The di a great job on the car and gave it a rinse before sending me out. Always a pleasure to see them. More
by seresmongoose1
Employees Worked With
I can't remember
March 13, 2020
Basic maintenance and inspection Service was superb and the wait was tolerable. I will definitely bring my vehicle back to Prime for future repairs and service. I was very satisfied. Service was superb and the wait was tolerable. I will definitely bring my vehicle back to Prime for future repairs and service. I was very satisfied. More
by davidpl
Employees Worked With
Nichole
March 05, 2020
Very helpful & friendly staff, explained everything and made good suggestions understanding my financial worries, my car and I are always treated very well and it's much appreciated! made good suggestions understanding my financial worries, my car and I are always treated very well and it's much appreciated! More
by erin.leonhard
Employees Worked With
Alberto Gonzales
March 04, 2020
I brought my brand new 2019 Accord into this service center to get my oil changed and tires rotated for the first time.. I live in windham which is 45 min from this location. I spent about a half hour o center to get my oil changed and tires rotated for the first time.. I live in windham which is 45 min from this location. I spent about a half hour of my time this morning on my way to work trying to have them explain how to change the odometer back to the overall mileage of the vehicle from whatever they did screwing with it and changing the odometer to the trip miles... I was told they needed to look at it in person and after spending 15 min on the phone with Nicole she refused to transfer me to someone else that could help me better... I was told to drive 45 min and waste my time so they could fix the problem they caused.... I called back to talk to another guy that never called me back. He told me he was gonna go to a car and look at it. I am pretty shocked at the behavior of the advisors towards me and the attitude that I got. The fact that a Honda advisor at a Honda dealer has no clue what the xxxx theyre doing is absolutely ridiculous. Maybe provide your employees with proper training so they can actually do they’re job and help. I still don’t have the problem fixed and now I need to drive another 45 min to this subpar dealership to have them fix my brand new car that they screwed with.... thanks for wasting my time and money Prime Honda More
by Austinveilleux
Employees Worked With
Nicole, Ryan, David
