Ira Honda Saco

A great experience to purchase a new car!No pressure, A great experience to purchase a new car! No pressure, great location friendly staff all around. Would definitely go back for another car very s A great experience to purchase a new car! No pressure, great location friendly staff all around. Would definitely go back for another car very soon. More

Fantastic Car; Disappointing Post-Purchase Contact Could not love my car any more than I do; it was a no-brainer for me to buy it from this dealership, despite its geographic distance, because it was d Could not love my car any more than I do; it was a no-brainer for me to buy it from this dealership, despite its geographic distance, because it was direct and straight with me, unlike the dealerships I was negotiating with in my area. No games were played. My only disappointment was that my sales person mysteriously stopped responding to my communications post-sale, and I didn't get an understanding from the dealership as to what happened. I was hoping to keep the contact alive. For anyone considering a modestly-priced hot rod, however, the SI coupe is the cutest car I could have bought and turns a hundred heads in its wake. No need to sell me on it! More

This dealership specializes in pleasing the customer!!! Kyle explained every feature of my HUV and I was impressed. My experience in buying this vehicle was great!! Kyle explained every feature of my HUV and I was impressed. My experience in buying this vehicle was great!! More

The quote for service was incorrect. The second quote did not include labor or parts. The final bill was unexpected. The time for service was off by 1 hour. Person we we were working with did not up did not include labor or parts. The final bill was unexpected. The time for service was off by 1 hour. Person we we were working with did not update us. When we questioned the final bill, he was hostile, walked away and said he would absorb the cost but most people understand that quotes don’t include labor or parts. More

Would have been 5 stars, but didn’t honor the e-price given by email. Also disappointed in Honda financing, since Prime Honda did not use that service. This should have been explained ahead of time i given by email. Also disappointed in Honda financing, since Prime Honda did not use that service. This should have been explained ahead of time instead of wasting my time. More

I brought my CRV into Prime Honda to fix side mirror and a door scratch. Everyone was helpful, cost was reasonable, and service was finished in an hour. Dave especially did touch up himself and showed me ho a door scratch. Everyone was helpful, cost was reasonable, and service was finished in an hour. Dave especially did touch up himself and showed me how to use touch up paint. More

Service visit for brake check I was very happy that I was offered a rental car to go to an appointment while they checked my brakes. Everything checked out okay and they even gave I was very happy that I was offered a rental car to go to an appointment while they checked my brakes. Everything checked out okay and they even gave me a sticker which I had forgotten was due. More

Fraudulent charges Had 2 keys made and had to go back after I realized was charged $10.50 environmental haz fee. For prices we pay for auto service. I shouldn’t hav Had 2 keys made and had to go back after I realized was charged $10.50 environmental haz fee. For prices we pay for auto service. I shouldn’t have to scrutinize bill for incorrect/fraudulent fees. Service person said sorry for missing. Cashier said have problem with system. They refunded. Pretty sad. Unfortunately it’s what’s most consumers fear about the car dealerships They fit the image today. More

Service appointment I had an oil change and tire rotation performed at Prime Honda in Saco. Great customer service. They even offered to wash the car after the service w I had an oil change and tire rotation performed at Prime Honda in Saco. Great customer service. They even offered to wash the car after the service was completed and was still done before the expected time. More

Speedy service Went in for maintenance service.Oil change and tire rotation took me right in and only waited half hour.Agent(Bobby) was friendly and know Went in for maintenance service.Oil change and tire rotation took me right in and only waited half hour.Agent(Bobby) was friendly and know More