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Ira Honda Saco

Saco, ME

4.8
1,782 Reviews

754 Portland Rd

Saco, ME

04072

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Showing 1,782 reviews

May 25, 2019

The best dealership I have ever worked with, by far! Every employee is courteous and friendly. They are so helpful and patient; always careful to answer your questions and provide thoughtful explanations More

by Rhonda Falconer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Peck
May 27, 2019 -

Ira Honda Saco responded

Rhonda, there are so many comments in your feedback here that make us proud. We're proud that the customer service of our Service Department has earned your future business. We're proud that you can always count on Prime Honda - Saco to be helpful, patient and thoughtful. Thank you so much for taking your time to share but especially for being a great customer of Prime Honda - Saco!

May 23, 2019

Friendly but not on the customers side Not willing to budge on price of cars. Completely a waste of time. Will bring you cars that are out of your budget just to try to get you soend more m More

by Cindy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Do not remember but was very friendly. Seemed scared to advocate for customer though.
May 24, 2019 -

Ira Honda Saco responded

Cindy - It is never our intention to waste our customers' time and I apologize if you felt this was the case. I would appreciate the chance to learn more about your visit, there may be something I can do to improve your experience. Please give me a call at your convenience. Thank you, Mark Andrews - Sales Manager - 207-391-7904

May 21, 2019

Great honesty Brought my 1994 Honda Del Sol in for oil change and thought I would need new tires but was told that they were still fine. More

by Velma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
May 22, 2019 -

Ira Honda Saco responded

Velma, thank you for counting on Prime Honda - Saco to service your Honda Del Sol. We appreciate you taking the time to leave us this review!

May 20, 2019

Thank you! Thank you to Cory Peck for helping me with my car. He was kind and courteous and knowledgeable with what was wrong with my car. More

by Mo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Peck
May 20, 2019 -

Ira Honda Saco responded

Mo, thank you for the kind review. We appreciate you choosing Prime Honda - Saco to service your vehicle!

May 17, 2019

satisfied customer Made appointment to have my 2015 CR V serviced wit an oil change and a detail. Dropped the vehicular at designated time. Service rep. Was very More

by Jacquesgolf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All service personnel who work as a team at this dealership all deserve credit for my experience. I don’t recollect the names.
May 17, 2019 -

Ira Honda Saco responded

Thank you for trusting us with your vehicle! We are happy to hear that your oil change and detail service went smoothly. The team at Prime Honda - Saco will be here to help with all your future auto service needs.

May 16, 2019

60,000 miles service Prime Honda has done all the service on my car and I find them reliable, efficient and customer- friendly. The service cost what I expected. More

by Mickeymouse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave
May 17, 2019 -

Ira Honda Saco responded

Thank you for coming to Prime Honda - Saco for all your auto service needs! We love that you've received consistently friendly service from our team. Happy driving!

May 16, 2019

Great service Excellent customer service and quality work. The price was a little high but the work was solid and should last. I don't usually have service at deale More

by carol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
May 17, 2019 -

Ira Honda Saco responded

Carol - It's wonderful to hear that our team impressed you with their service! Thanks so much for coming to Prime Honda - Saco, we would love the opportunity to assist you in the future.

May 11, 2019

Not the beat Brought car in for an inspection.... ended up having to go back and bring registration for then to do it because it "didnt show up that way" on their More

by Kbitty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alberto
May 13, 2019 -

Ira Honda Saco responded

I'd like to apologize for the experience you've described here as this is not what I would expect for our guests. I can see why you would be upset. I hope that we have the opportunity to impress you in the future and provide the service you deserve.

April 30, 2019

If you don't buy now, goodbye. Priced too high and unwilling to help get the car. Came back with same price and just added reasons for the price. Did not seem flexible. More

by 2125551212
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
May 01, 2019 -

Ira Honda Saco responded

I'm very sorry that we were unable to make a deal. We strive to keep our prices competitive but do appreciate your feedback. If there is anything I can do to assist with your car search, please give me a call. Thank you, Mark Andrews - Sales Manager - 207-391-7904

April 30, 2019

Always excellent service . Timely and very efficient when I come here. Wait is usually never long. Very accommodating for what is needed and if anything else comes up. Highly More

by JLo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory
May 01, 2019 -

Ira Honda Saco responded

We are so grateful to have you as part of the Prime Honda - Saco family! It's wonderful to hear that you can depend on our Service Team to take excellent care of your vehicle and get you back on the roads quickly. Thanks so much!

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