
Ira Honda Saco
Saco, ME
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Purchase new 2018 CRV Dave Torenson was friendly and took the time to answer all of our questions. He was extremely knowledgeable about the CRV and was thorough in his expl Dave Torenson was friendly and took the time to answer all of our questions. He was extremely knowledgeable about the CRV and was thorough in his explanation of each of the features. We have used Dave for our last three purchases because we find him to be extremely trustworthy, honest and thorough. He has a very pleasant manner and we would highly recommend him to others looking to purchase a Honda. More
Service Was in burns for service with my 2010 accord. They did what needed to be done. Service was great, I will be back for future services needed. Was in burns for service with my 2010 accord. They did what needed to be done. Service was great, I will be back for future services needed. More
Great Service Difficult issue with electronics on my CRV. Service Department efficiently solved the problem and performed software fix. Car was ready on time and ve Difficult issue with electronics on my CRV. Service Department efficiently solved the problem and performed software fix. Car was ready on time and very happy with this dealership and the advisor. More
Best customer service around! Thomas Cook is the reason I kept coming back. Incredibly helpful, polite... a breath of fresh air. Today I had a different advisor and was shocked t Thomas Cook is the reason I kept coming back. Incredibly helpful, polite... a breath of fresh air. Today I had a different advisor and was shocked that I received the same level of treatment. Excellent service department. More
Pleasant, exceptional service. They bent over backwards. The sales representative was an excellent listener. He quickly grasped my tenuous situation and accommodated my every needs. The financial representat The sales representative was an excellent listener. He quickly grasped my tenuous situation and accommodated my every needs. The financial representative was very helpful. No one treated me as if I was ignorant. They made my year. More
Sticker & oil change I called to set up for maintenance & inspection sticker! The young man at the desk was awesome! Went over the charges & recommendations for my next se I called to set up for maintenance & inspection sticker! The young man at the desk was awesome! Went over the charges & recommendations for my next service. Even spoke with Jeff S. About a trade & estimate on my current car! I didn't make a purchase this time! But I will next time!! Nice not to have been pushed into a hard sell! Keep it up! Great experience!! More
Always do a great job! Always very satisfied eith the quality of work. Very friendly staff. Timely service and reasonable rates. This is my second vehicle from this dealer a Always very satisfied eith the quality of work. Very friendly staff. Timely service and reasonable rates. This is my second vehicle from this dealer and will no doubt purchase there again. More
Out of their way Hello, your employees in Service ; Cory, Justin and Nicole were friendly and outgoing. When I arrived for my service appointment Cory welcomed me and Hello, your employees in Service ; Cory, Justin and Nicole were friendly and outgoing. When I arrived for my service appointment Cory welcomed me and was professional and personable. After this service appointment, I left only to discover I had lost my service coupon book. When I went back to the dealership to find it Nicole and Cory looked all over and were going to order a replacement. I was leaving when Justin a technician came out to look behind the glove box as he said this was a place things sometimes fell. I work in retail and realize the importance of customer relationships. All three of these employees went above and beyond to search for something as small as a coupon book! This is why my wife and I only go to your dealership for our vehicles. Sincerely, James Stillman More
Dependable Service Always I come to Maine from Massachusetts because service here is always perfect. They tell me what they are going to go ... they make sound recommendations I come to Maine from Massachusetts because service here is always perfect. They tell me what they are going to go ... they make sound recommendations if something needs to be done ... and when it is done I know it’s done right. Always. More
Great customer service My first time really needing some work done to my 2015 Honda CR-V. Tyler in the service department was patient, thorough and most importantly friendly My first time really needing some work done to my 2015 Honda CR-V. Tyler in the service department was patient, thorough and most importantly friendly. I appreciated his calls for confirmation and taking the time to explain any questions. Customer service at its finest, thanks again Tyler! More