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Ira Honda Saco
Saco, ME
1,735 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,735 reviews
September 24, 2018
Amazing service! I had to have my windshield replaced while traveling, I didn’t realize MT inspection sticker had expired so they wouldn’t put it on the new windshield I had to have my windshield replaced while traveling, I didn’t realize MT inspection sticker had expired so they wouldn’t put it on the new windshield. I arrived to the dealership 40 minutes before closing, they were able to squeeze me in! More
by cindychase321
Employees Worked With
Widewail Admin
September 24, 2018
Comment on service I esp like Cody Very helpful There was a lady there that was very helpful too Had a spot that they missed and too care of it right away I esp like Cody Very helpful There was a lady there that was very helpful too Had a spot that they missed and too care of it right away More
by Leopardlady9
Employees Worked With
Cody
September 22, 2018
breaking/rotation noise issue finally fixed I purchase my certified used car late July, a noise developed not heard initially, scraping break noise associated with tires rotating. First took it I purchase my certified used car late July, a noise developed not heard initially, scraping break noise associated with tires rotating. First took it in twice to dealership where purchased (Berlin) but they failed to address problem successfully. Then took to Prime in Saco ME, very satisfied with results, problem fixed, good explanation of cause of the noise, actually showed me the problem on the car so I could understand better. Only downside was cost estimate was 50 dollars less than the final bill, that wasn't explained correctly. But I am very pleased to have the problem finally fixed, will go back to this dealer for future service, even though it is further away than where I purchased the car. More
by jr
Employees Worked With
Corey Peck, John (?)(mechanic)
September 21, 2018
Excellent service The Service dept explains everything they're doing, any issues, and really listen to me. I feel like I'm in good hands! I feel like they really care a The Service dept explains everything they're doing, any issues, and really listen to me. I feel like I'm in good hands! I feel like they really care about the customer -- me! More
by rffr
Employees Worked With
Nichole in Service
March 29, 2017
I was not listen to 1. waited 20 plus minutes to talk with a sales representative 2. was low balled on my trade in after signing up for their guarantee of a better pri 1. waited 20 plus minutes to talk with a sales representative 2. was low balled on my trade in after signing up for their guarantee of a better price at trade in when you have all of your service for the vehicle done through their service department 3. sales representative did not listen and tried to put me into a vehicle that did not meet my needs ( more extras, highest priced vehicle, wrong color) 4. sales representative stated they were unable to obtain the vehicle requested More
by mine
Employees Worked With
didn't get her name, as she was not interested in listening ot me
March 23, 2017
Shane Staple from Prime Honda Shane Staples from Prime Honda Saco Maine did an excellent job. Shane helped us navigate the process of buying a car. It is hard to find an honest sal Shane Staples from Prime Honda Saco Maine did an excellent job. Shane helped us navigate the process of buying a car. It is hard to find an honest sales rep( if they exist), Shane is genuine and has your best interest at heart.l also want to give a two thumbs up to the service dept. This is our second vehicle purchase at Prime Honda. I hope Prime Honda continues being Honest and provide great service for years to come. More
by Matt 234456$890
Employees Worked With
Shane Staples
January 18, 2017
Needed Bluetooth phone setup Went in today,I had trouble getting my phone to connect.The young lady at front desk was very friendly n helpful getting a sales person to help me.Rya Went in today,I had trouble getting my phone to connect.The young lady at front desk was very friendly n helpful getting a sales person to help me.Ryan Toussaint ready to help!Ryan was very professional,knowledgeable,and friendly.He also had a positive attitude about the company he works for. Great working with someone that truly enjoys his job.Thankyou Ryan for getting my phone connected for me and showing me how to operated different options I didn't know I had. Great smile too! Bernadette marcotte More
by Bernie 336
Employees Worked With
Ryan Toussaint
December 13, 2016
Kevin Petty was great/Nate was adequete Kevin was very attentive and knew we were not on a sunday drive ie two kids in tow =need to get the job done. The holdup was with Nate and the financi Kevin was very attentive and knew we were not on a sunday drive ie two kids in tow =need to get the job done. The holdup was with Nate and the financing part and the final meeting where we all the extra options were reviewed with us "by law" even though we knew we would decline them. My suggestion is if we are waiting around for financing etc, then review the extras at that time. By the end my kids were flopping on the floor (it took several hours albeit on a saturday) and Nate was sort of clueless as to reading the environment. More
by Rachel Violette
Employees Worked With
Kevin Petty and Nate
December 03, 2016
Bought Pilot at Prime Saco from jeff makela Sales person, Jeff Makela was great and provided lots of insight. He was very easy to work with and has great knowledge of the brand and vehicles. The Sales person, Jeff Makela was great and provided lots of insight. He was very easy to work with and has great knowledge of the brand and vehicles. The location, service and other personnel made this a great buying experience. Thank you and recommend to anyone looking for a vehicle. More
by jmprime
Employees Worked With
jeff makela
November 29, 2016
Best place to buy a car! I've been dealing with Prime Honda for the last couple weeks now my salesman Jeff Makela has been incredible with me and has helped me find the perfec I've been dealing with Prime Honda for the last couple weeks now my salesman Jeff Makela has been incredible with me and has helped me find the perfect car!! I hate buying cars it's so stressfull. Buy Jeff has been the coolest easiest salesman I've ever met!!I'm going in to pick it up tomorrow can't wait!!! I will be buying from him/the. For a long time! More
by nicole rich
Employees Worked With
Jeff Makela
