Ira Honda Saco

Superb Service Dept This is the fourth time we used Prime Honda for service on our 2008 Honda Pilot and 2013 Honda Accord. They are honest and upfront with their estimate This is the fourth time we used Prime Honda for service on our 2008 Honda Pilot and 2013 Honda Accord. They are honest and upfront with their estimates. They take responsibility for any errors (received wrong part and right part was ordered). Their service personnel have high integrity. More

Amazing experience Nichole quickly approached me to inquire of my service needs. She was very friendly, helpful, and kept me informed throughout the service process. The Nichole quickly approached me to inquire of my service needs. She was very friendly, helpful, and kept me informed throughout the service process. The service work quick and just a pleasant experience all around. More

Standard service visit Very friendly, thorough, and quick service. Comfortable place to sit and wait for the work to be done. Nothing more to be said by me. Very friendly, thorough, and quick service. Comfortable place to sit and wait for the work to be done. Nothing more to be said by me. More

Fabulous I went in for an oil change and received royal treatment . Had a delicious coffee and relaxed by reading the paper . Service was prompt , efficient an I went in for an oil change and received royal treatment . Had a delicious coffee and relaxed by reading the paper . Service was prompt , efficient and pleasant . My service person,Cory ,and the cashier were just great! More

Love my Honda odyssey Thank you to Suzanne for being patient with me and my family as we went through the process of buying a car. She was kind, friendly, and able to sell Thank you to Suzanne for being patient with me and my family as we went through the process of buying a car. She was kind, friendly, and able to sell us the prefect vehicle. More

Amazing service! I had to have my windshield replaced while traveling, I didn’t realize MT inspection sticker had expired so they wouldn’t put it on the new windshield I had to have my windshield replaced while traveling, I didn’t realize MT inspection sticker had expired so they wouldn’t put it on the new windshield. I arrived to the dealership 40 minutes before closing, they were able to squeeze me in! More

Comment on service I esp like Cody Very helpful There was a lady there that was very helpful too Had a spot that they missed and too care of it right away I esp like Cody Very helpful There was a lady there that was very helpful too Had a spot that they missed and too care of it right away More

breaking/rotation noise issue finally fixed I purchase my certified used car late July, a noise developed not heard initially, scraping break noise associated with tires rotating. First took it I purchase my certified used car late July, a noise developed not heard initially, scraping break noise associated with tires rotating. First took it in twice to dealership where purchased (Berlin) but they failed to address problem successfully. Then took to Prime in Saco ME, very satisfied with results, problem fixed, good explanation of cause of the noise, actually showed me the problem on the car so I could understand better. Only downside was cost estimate was 50 dollars less than the final bill, that wasn't explained correctly. But I am very pleased to have the problem finally fixed, will go back to this dealer for future service, even though it is further away than where I purchased the car. More

Excellent service The Service dept explains everything they're doing, any issues, and really listen to me. I feel like I'm in good hands! I feel like they really care a The Service dept explains everything they're doing, any issues, and really listen to me. I feel like I'm in good hands! I feel like they really care about the customer -- me! More