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Ira Lexus of Danvers

Danvers, MA

Overview
Employees
Reviews
Vehicles
4.8
1,620 Reviews
We’re glad you found us! Here at Ira Lexus of Danvers we’re one of the premier new Lexus dealers in Danvers and used Lexus dealers in Danvers serving North Andover, Peabody, Danvers, and all the surrounding Massachusetts communities. Our Lexus dealer near Boston is here to exclusively serve you with our inventory, financing, service, etc. If you have any questions about either what we do or how we can help you, please don’t wait. Contact us on the phone, on our website, or in person. We’ll be happy to answer any inquiry you’ve got!
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101 Andover Street Route 114

Danvers, MA

01923

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Showing 1,620 reviews

January 23, 2025

Went in for maintenance, it took too long and I feel I should get more updates rather than just waiting there and wondering how much longer will I need to wait. I was the first one there at 7am and still More

by blekhmann
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
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Jan 26, 2025 -

Ira Lexus of Danvers responded

We apologize for the inconvenience and delayed communication. We can do better. Our service director, Rick Chase will be reaching out to you. You can also reach out to him at rchase@group1auto.com or 978-739-8619. Thank you, Willy Moy General Manager

January 22, 2025

It is clean and friendly work place. Myservice advisor Dennis Pellegrino was very attentive and had a loaner waiting for me. Brendan DeAngelis was also very good to me. More

by Kcarbone766
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Deangelis, Dennis Pellegrino
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Jan 22, 2025 -

Ira Lexus of Danvers responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Lexus. We look forward to your next visit! Take care!

January 22, 2025

Defeneltly will buy another car in the future at Ira Lexus Danvers ,as soon you open the doors they make you feel welcome and comfortable, great people with good attitude speciality the person who help More

by Benny1052
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicolette
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Jan 22, 2025 -

Ira Lexus of Danvers responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 21, 2025

Very professional courteous and willing to explain and discuss any work required or has been done. Mark McLean does a great job in explaining precisely what and why work was and should be done immediately More

by condolet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
Report | Print
Jan 22, 2025 -

Ira Lexus of Danvers responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 21, 2025

My car’s battery died the day before I was going out of town and the Ira Lexus changed it for me even though I didn’t have an appointment. More

by Mina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryanna Bernard
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Jan 22, 2025 -

Ira Lexus of Danvers responded

Hi Mina, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 20, 2025

The most care about customer service in Massachusetts. I want to say Thank you for Ira dealer and all the Ira service people. More

by sokchoeunchea
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Ladd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sorena Choum, Jeffrey Hernandez, Elliot Honig, John Ponce, Dominic Abbondanza
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Jan 21, 2025 -

Ira Lexus of Danvers responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Lexus! We are always more than happy to assist you if anything else comes up. Take care!

January 19, 2025

Great service and friendly staff - Abraham was great! Will definitely come back here in the future More

by Jmadriscoll
Recommend Dealer
Yes
Employees Worked With
Abraham
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Jan 21, 2025 -

Ira Lexus of Danvers responded

Hi, we're happy you found Abraham to be so supportive during your experience here at Ira Lexus. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 18, 2025

I had an excellent experience at IRA Lexus. The sales and service groups were both so accommodating and respectful, I felt very relaxed throughout the entire process. More

by K8
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Richard Ladd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geoff Garden, Abraham Guillen, John Ponce
Report | Print
Jan 20, 2025 -

Ira Lexus of Danvers responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 17, 2025

Richard is best service representative. Highly recommend him. A+++. 5 start service explant all the service we do. And the next service will do. More

by Lovie8677rong
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Schneider
Report | Print
Jan 19, 2025 -

Ira Lexus of Danvers responded

Hi, we're happy you found our staff so supportive during your experience here at Ira Lexus. Your recommendation means so much to us and we're so excited to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 17, 2025

Always great service, reasonably priced. Frequent updates. Loaner cars available. Waiting area has great snacks and drinks More

by Mchbmf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
Report | Print
Jan 19, 2025 -

Ira Lexus of Danvers responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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