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Ira Lexus of Danvers

Danvers, MA

4.8
1,647 Reviews
We’re glad you found us! Here at Ira Lexus of Danvers we’re one of the premier new Lexus dealers in Danvers and used Lexus dealers in Danvers serving North Andover, Peabody, Danvers, and all the surrounding Massachusetts communities. Our Lexus dealer near Boston is here to exclusively serve you with our inventory, financing, service, etc. If you have any questions about either what we do or how we can help you, please don’t wait. Contact us on the phone, on our website, or in person. We’ll be happy to answer any inquiry you’ve got!
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101 Andover Street Route 114

Danvers, MA

01923

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Showing 1,647 reviews

May 29, 2026

My sales person was amazing. Very knowledgeable, and the right level of engagement. The wait for finance was too long. Took two hours after we had agreed on a price on the vehicl More

by Matt Smith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Olti
May 28, 2026

Good service, good people, will be back. Remi was very helpful, polite.. I wish all services was like there More

by D.godes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2026

Brought car in for a recall and an oil change came out7 days later spending $400+. Your thoughts! More

by Pegrich62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael (Mike) Carbone
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2026

We just bought an Rx350 from John and he was so great to work with. We’re thrilled with our experience. More

by Jessicamsigman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Ponce
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2026 -

Ira Lexus of Danvers responded

Hello, we're happy to hear you had such a positive experience with John! We look forward to your next visit! Take care!

May 22, 2026

The pricing and service were both relatively stress free. Only knock is the online offer for my trade was a bate and switch. As the final price was 25% less than original More

by Salemgbfan
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Ponce
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2026 -

Ira Lexus of Danvers responded

Thank you for your feedback. We’re glad to hear the pricing and service process felt relatively stress free overall. We do apologize for the frustration regarding your trade-in offer. Online appraisals are estimates based on the information initially provided, and the final value can change after an in-person inspection and market evaluation. Please reach out if you have any further questions or concerns. Willy Moy, General Manager, wmoy@group1auto.com 978-739-8608. Thank you.

May 22, 2026

Excellent service department . Top notch work. I would definitely recommend Abraham as a advisor and Danny as a technician More

by Nickflare978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham, Danny
May 23, 2026 -

Ira Lexus of Danvers responded

Hello, we're happy to hear you had such a positive experience with our team! Thanks again for the recommendation, and have an amazing day!

May 21, 2026

The service at this dealership is fantastic from the moment you drive in! They are all so personable and do a terrific job! Elias is so wonderful with updates and information. He went the extra mile to More

by kcklix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elias Crandell
May 23, 2026 -

Ira Lexus of Danvers responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Lexus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 20, 2026

Had an appointment and waited over 3 hours for just an oil change. Absolutely insane More

by ryanallen90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe
May 23, 2026 -

Ira Lexus of Danvers responded

Thank you for sharing this with us. We are so sorry for the long service visit. We left you a voicemail to review. Please call us back. Brendan Deangelis, Service Manager, bdeangelis@group1auto.com 978-739-8611or Rick Chase, Service Director, rchase@group1auto.com 978-739-8619. Thank you.

May 19, 2026

I have appreciate the service department and the service manager and assistants who have helped me. More

by ralphcolello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abraham, Jennifer, and Braden
May 22, 2026 -

Ira Lexus of Danvers responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 16, 2026

Ira Lexus of Danvers provided excellent customer service. They performed the service incredibly quickly as well. More

by kfwaterhouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
May 22, 2026 -

Ira Lexus of Danvers responded

Hi, your wonderful feedback and rating mean a lot to us. We can't wait to see you again, have a great day.

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