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Ira Lexus of Danvers

Danvers, MA

Overview
Employees
Reviews
Vehicles
4.8
1,618 Reviews
We’re glad you found us! Here at Ira Lexus of Danvers we’re one of the premier new Lexus dealers in Danvers and used Lexus dealers in Danvers serving North Andover, Peabody, Danvers, and all the surrounding Massachusetts communities. Our Lexus dealer near Boston is here to exclusively serve you with our inventory, financing, service, etc. If you have any questions about either what we do or how we can help you, please don’t wait. Contact us on the phone, on our website, or in person. We’ll be happy to answer any inquiry you’ve got!
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101 Andover Street Route 114

Danvers, MA

01923

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Showing 1,618 reviews

October 02, 2024

I always leave Ira Lexus service department completely satisfied. Jen and Dennis are outstanding service representatives. More

by DrM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry, Dennis Pellegrino
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Oct 05, 2024 -

Ira Lexus of Danvers responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Lexus! We hope to see you soon!

October 02, 2024

Very helpful, cheerful pleasant people. Rick was the best made sure everything was done to my car. A very nice person easy to communicate with. Was a very pleasant experience. Thanks to al More

by mkarras28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Chase
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Oct 05, 2024 -

Ira Lexus of Danvers responded

Hi, we're happy you found Rick to be so supportive during your experience here at Ira Lexus. We hope to see you soon!

October 02, 2024

The worst place ever never going back. The people who run this place should go back to Customer service school. More

by Edgarelo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
James, Nicolette Moriarty
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Oct 05, 2024 -

Ira Lexus of Danvers responded

Edgarelo, We are sorry to hear about the experience you had with us. Can you share some more information about what you are referencing? Please reach out to me directly. Willy Moy, General Manager, wmoy@group1auto.com, 978-739-8608. Thank you.

October 02, 2024

Jennifer Perry, the assistant service manager, is AMAZING! She’s caring, patient and very knowledgeable. Love working with her! More

by jblau168
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry
Report | Print
Oct 05, 2024 -

Ira Lexus of Danvers responded

Hi, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

October 02, 2024

I am always satisfied when I come to Ira Lexus for auto maintenance. Jen Perry is excellent to work with! Thank you, Anne Henry More

by annemhenry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen Perry, Thomas Middleton
Report | Print
Oct 05, 2024 -

Ira Lexus of Danvers responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 01, 2024

Good service department, free loaner car, car washed during service, and nice lounge area if you choose to wait. More

by aherrmann
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
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Oct 26, 2024 -

Ira Lexus of Danvers responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 01, 2024

Everyone was very professional time was right on time very comfortable in the lounge and very good there More

by Williamprofenna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Jones
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Oct 03, 2024 -

Ira Lexus of Danvers responded

Hi, we appreciate your positive review about your recent experience with us! Thank you, and have a fantastic day!

September 30, 2024

Very accommodating. Very friendly. They take care of me I’ve been going to Lexus for 20 years More

by christine.mccarthy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
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Oct 05, 2024 -

Ira Lexus of Danvers responded

Hi, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!

September 29, 2024

Richard Cunningham was knowledgeable, kind and professional. Best treatment that we have ever received at a car service department. More

by jeanparent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Cunningham
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Oct 02, 2024 -

Ira Lexus of Danvers responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 28, 2024

The best service always. Quick, efficient and accountable. Today I was there @ 7:15 am to replace my car’s battery and I thought I book my appointment, but it didn’t went thr More

by Yulisa Depena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ferraguto, Robert Melloni
Report | Print
Oct 02, 2024 -

Ira Lexus of Danvers responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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