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Ira Lexus of Danvers

Danvers, MA

Overview
Employees
Reviews
Vehicles
4.8
1,617 Reviews
We’re glad you found us! Here at Ira Lexus of Danvers we’re one of the premier new Lexus dealers in Danvers and used Lexus dealers in Danvers serving North Andover, Peabody, Danvers, and all the surrounding Massachusetts communities. Our Lexus dealer near Boston is here to exclusively serve you with our inventory, financing, service, etc. If you have any questions about either what we do or how we can help you, please don’t wait. Contact us on the phone, on our website, or in person. We’ll be happy to answer any inquiry you’ve got!
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101 Andover Street Route 114

Danvers, MA

01923

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Showing 1,617 reviews

September 08, 2024

Mark McLean was pleasant and professional Explained the service being done and called to let me know when vehicle was ready. Highly recommend Mark. Also like to mention that was greeted by Tom Middleton More

by richneck21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean, Thomas Middleton
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Sep 09, 2024 -

Ira Lexus of Danvers responded

Hi, we're happy to hear you had such a great experience with our team! Thanks for the recommendation, and have an amazing day!

September 07, 2024

Great customer service ! Was in touch with me about the status of the service. Very nice to deal with. More

by Stephanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
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Sep 09, 2024 -

Ira Lexus of Danvers responded

Hi Stephanie, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 07, 2024

Great service, Dennis helped get my car serviced (timing belt and water pump). Strong communicator and kept me updated all along the way. Received a loaner and valet service which was a huge time saver when More

by Missy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Rooney, Dennis Pellegrino, George Rooney
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Sep 09, 2024 -

Ira Lexus of Danvers responded

Hi Missy, thank you for your kind review; we are happy to pass along your comments to Dennis here at Ira Lexus! Thanks again for the recommendation, and have an amazing day!

September 06, 2024

I had my car serviced at the dealership recently, and I'm really happy with the results! The staff was friendly and helpful from the moment I arrived. They gave me a thorough estimate and took the time to ex More

by ernesto20b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Costa
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Sep 09, 2024 -

Ira Lexus of Danvers responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

September 06, 2024

Easy to make an appointment. Keeps you informed when you get service. Easy to deal with. More

by karenpuleo44
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Costa
Report | Print
Sep 09, 2024 -

Ira Lexus of Danvers responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 06, 2024

Great service as always . Everyone I deal with is great , especially Jen in the service department More

by saramaziarz9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry, Frank Carchedi, Larry Herman
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Sep 09, 2024 -

Ira Lexus of Danvers responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Lexus. We are always more than happy to assist you if anything else comes up. Take care!

September 06, 2024

As always, the service was exceptional and it was a true pleasure working with everyone involved. More

by duarteoliveira7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Guillen
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Sep 07, 2024 -

Ira Lexus of Danvers responded

Hi, thank you so much for the positive review! Thank you, and have a fantastic day!

September 05, 2024

They are Courteous, very knowledgeable, accessible and extremely efficient. I appreciate their support when issues arise. More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kal Dabliz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abraham
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Sep 07, 2024 -

Ira Lexus of Danvers responded

Hi Susan, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

September 05, 2024

Dennis helped me with a difficult repair (shattered sunroof). He got the job done when two glass companies couldn’t. I have always taken my RX to the dealership for service and I will continue to do More

by acrandell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pellegrino
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Sep 07, 2024 -

Ira Lexus of Danvers responded

Hi, we're happy you found Dennis to be so supportive during your experience here at Ira Lexus. Until the next time we meet, take care!

September 05, 2024

Excellent customer service and easy to access. Great communication. Very polite and friendly. Follow through is convenient and consistent. More

by betsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
Report | Print
Sep 07, 2024 -

Ira Lexus of Danvers responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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