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Ira Lexus of Danvers

Danvers, MA

Overview
Employees
Reviews
Vehicles
4.8
1,616 Reviews
We’re glad you found us! Here at Ira Lexus of Danvers we’re one of the premier new Lexus dealers in Danvers and used Lexus dealers in Danvers serving North Andover, Peabody, Danvers, and all the surrounding Massachusetts communities. Our Lexus dealer near Boston is here to exclusively serve you with our inventory, financing, service, etc. If you have any questions about either what we do or how we can help you, please don’t wait. Contact us on the phone, on our website, or in person. We’ll be happy to answer any inquiry you’ve got!
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101 Andover Street Route 114

Danvers, MA

01923

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Showing 1,616 reviews

July 12, 2024

Always very professional and courteous Loaner car excellent as was the service and great communication More

by Frank DeMayo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Deangelis
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Jul 13, 2024 -

Ira Lexus of Danvers responded

Hello Frank, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 11, 2024

I've purchased several vehicles through IEA Lexus and have them perform all my services. Always a great experience More

by Jean
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Summit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Pellegrino
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Jul 11, 2024 -

Ira Lexus of Danvers responded

Hi Jean, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

July 10, 2024

The customer service especially Jennifer Perry is outstanding. The work done was on time and very good. More

by mrscdolan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry - outdtanding, Thomas Middleton
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Jul 11, 2024 -

Ira Lexus of Danvers responded

Hi, thanks for your praise and kind comments about Jennifer. We are always more than happy to assist you if anything else comes up. Take care!

July 09, 2024

Everyone is always courteous and service is prompt and professional. Updates are provided as you wait. There is an option to take a vehicle for the duration. But the waiting area is pleasant and clean. More

by jmmurf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pellegrino
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Jul 10, 2024 -

Ira Lexus of Danvers responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 09, 2024

Very professional, thorough and prompt service! The service advisor made sure I was getting all of the services provided by my maintenance contract. More

by Hbnellhaus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pellegrino
Report | Print
Jul 10, 2024 -

Ira Lexus of Danvers responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

July 09, 2024

The service person was great we are very happy bringing our vehicle to Ira Lexus More

by Billy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
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Jul 10, 2024 -

Ira Lexus of Danvers responded

Thank you for being our customer, we appreciate your kind words!

July 09, 2024

We always try to use the Danvers location when we are in the area. Their service advisors are always right about timing and are courteous. Brendan D is our guy and we really trust him to give us the real de More

by Mennyl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Deangelus
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Jul 10, 2024 -

Ira Lexus of Danvers responded

Hi Mennyl, thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help!

Jul 10, 2024 -

Mennyl responded

Hi Ira Danvers… If you could possibly check with your admin dept? Maybe it’s automated…but I keep on getting emails/textsfrom someone saying they’re sorry I missed my appointment!?! Please call us to reschedule.

July 08, 2024

Mark McClean has been my service manager for over 20 years His experience and his dedication at this dealership is amazing. I completely trust taking my car to Ira Lexus in Danvers More

by Roxanne.dalzell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean, Thomas Middleton
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Jul 10, 2024 -

Ira Lexus of Danvers responded

Hi, thank you so much for your positive comments about Ira Lexus! Please don't hesitate to reach out if there's anything additional we can do for you.

July 07, 2024

Great customer service I went to pick up my car and had a full tank! That was a nice surprise! And my car was cleaned! More

by vprifti16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler costa
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Jul 09, 2024 -

Ira Lexus of Danvers responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 05, 2024

Mark Mclean does an outstanding job! Appreciate his service! Technician Rachelle is fantastic. She always works on my Lexus’s More

by Joan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle , Mark Mclean
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Jul 06, 2024 -

Ira Lexus of Danvers responded

Hi Joan, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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