Ira Mazda

Excellent customer service with respect and professionalism I called Gallery Mazda quite discouraged after North Shore and Liberty Mazda's general lack of interest in helping me find the CX-5 Grand Touring I wa I called Gallery Mazda quite discouraged after North Shore and Liberty Mazda's general lack of interest in helping me find the CX-5 Grand Touring I was looking for. Josh Fontaine was an ally in the process, helping me to find the right options and price within my budget and offering a fair trade in price without the haggling. Josh was accountable and courteous. He listened to my needs, helped me meet them, and I never once felt pressured. He checked in before our appointments to be sure the time was still convenient, and kept me up to date with all information about the vehicle and options I was looking for. Josh's professionalism and courteousness are such a refreshing change in the car buying experience, I recommend working with him at Gallery! More

Great custoemr service I had a great experience buying a new car with Brian Ciavola at Mazda Gallery in Norwood. I have recommended him to family and friends and will contin I had a great experience buying a new car with Brian Ciavola at Mazda Gallery in Norwood. I have recommended him to family and friends and will continue to do so! More

Purchase of pre owned Mazda I was reluctant to look into getting a newer car. Drove past a few dealerships because I did not like the looks of the sales people wandering the lot. I was reluctant to look into getting a newer car. Drove past a few dealerships because I did not like the looks of the sales people wandering the lot. Finally went into Mazda Gallery and one of the mechanics saw us roaming around and asked if we were being helped. I told him know and asked if he could get me a "good one" since I was skeptical. Once Brian came out and started talking we knew were we in good hands and within an hour or so I made the purchase. Brian is so easy to deal with, no pressure like you see/hear about. He makes you feel comfortable and comes across very trustworthy. Within 24 hours I had the 2012 Mazda that was exactly what I was looking for, I was able to contact my insurance company who spoke with Brian and everything was complete including inspection sticker in a couple of days. I would highly recommend if you are looking for a new vehicle. Thanks for all your help. Richard More

Great experience! I just got a brand new 2015 mazda cx 5! couldnt have been happier with my experience at the gallery. I shopped around and the gallery bar far had the I just got a brand new 2015 mazda cx 5! couldnt have been happier with my experience at the gallery. I shopped around and the gallery bar far had the best deal. Brian was my salesman and he was great - easy to work with, no hassle. definitely recommend them More

59 years old, and just bought my first, brand-new car! As a rookie car buyer, even one as well-coached as by my good friend Neal, I was rather terrified of the car buying process. I was prepared for charla As a rookie car buyer, even one as well-coached as by my good friend Neal, I was rather terrified of the car buying process. I was prepared for charlatans and scam artists and people trying to sell me something I didn't want. I am not a good negotiator, so I feared not getting the best deal I could. And one or two of the dealerships I visited did nothing to allay my fears. (One "manager" wanted me to buy a car based on a 8 minute spin around the block.) So what a pleasant surprise to walk into the Mazda Gallery and to be greeted warmly by Doug Clark. (Full disclosure: Doug has sold my friend two cars; however, he was not aware that we were coming that day.) From my research I knew that I was interested in the Mazda3 S touring. Doug gave me some quick facts and an honest pitch, then got the car for me and sent me out on a test drive. I loved the car immediately; the handling, the power, the look, the gadgets. I was right away leaning toward the Mazda, but still wanted to explore other options. Doug didn't try to pressure me to make a deal that day, didn't warn me that special incentives were expiring that day, didn't try any stereotypical car dealer tricks. He just talked up the car, asked what else I was looking at, and gave me his honest appraisal of the competition. He encouraged me to complete my research and shopping and told me to contact him when I was ready to make the deal. And about two weeks later that's what I did. It came done to the Mazda and the Subaru Imprezza. Liked the Subaru a lot, but I really wanted something a bit sportier. So I called Doug and made arrangements to visit again (alone, my coach couldn't make it), I made what I consider a good deal. I'm sure those car buyers who love to dicker with salesman could have done better, but I was very pleased. Especially appreciated that neither Doug nor Ken Dale (the finance guy) tried to sell me anything I didn't want. No extended warranty, no undercoating, just the car. Picked it up yesterday, and Doug was quite amused as I sat there staring with wonder at what I had purchased, a blissful look of serenity on my face. He spent nearly an hour with me going over the features, helping me sync my phone with the car, operate the radio, etc. Explained about care and maintenance schedule. And sent me on my way. I was thinking of looking for a Mazda dealership closer to home, but I am a true believer in Doug and the Mazda Gallery. It will be worth driving out of my way for service, as I trust them implicitly. Couldn't recommend Mazda Gallery highly enough. A great experience and an amazing vehicle. 10 all around!!! More

Enjoyed purchasing a 2014 Mazda 3 From start to finish, it was a pleasure to work with Matt Hester. I do not think anyone wants a high-pressure sales person, and Matt certainly is not From start to finish, it was a pleasure to work with Matt Hester. I do not think anyone wants a high-pressure sales person, and Matt certainly is not high pressure. When I met with him, he listened, he offered his thoughts, and, more importantly, he was respectful. If I have to buy another Mazda in the future, I hope I get to work with Matt. More

Great car-buying experience I had a great buying experience at Mazda Gallery of Norwood. Brian Ciavola and his associates worked hard to find the car that I wanted, even though t I had a great buying experience at Mazda Gallery of Norwood. Brian Ciavola and his associates worked hard to find the car that I wanted, even though the only one wasn't due to arrive in port for 6 weeks. Once my car came in Brian and the business office were professional in making sure I was comfortable with the price I was paying. Also, because I was a first-time car buyer, they made sure to explain all of the financial processes so I understood. I would definitely recommend Mazda Gallery of Norwood. More

Thank you! It was a pleasure buying my Mazda Mx5 at the Mazda Gallery in Norwood. Brian Ciavola was friendly, knowledgeable and professional. Thank you for the It was a pleasure buying my Mazda Mx5 at the Mazda Gallery in Norwood. Brian Ciavola was friendly, knowledgeable and professional. Thank you for the exceptional service. I will definitely refer my friends and family! More

Mazda Gallery with Brian Ciavola Nobody likes going to buy a car, it sucks. I can actually say I didn't mind going this time. Brian Ciavola was great. I took a test drive and told him Nobody likes going to buy a car, it sucks. I can actually say I didn't mind going this time. Brian Ciavola was great. I took a test drive and told him I would come back when I had gotten other offers from other dealers. Brian was no-pressure salesman and asked for the opportunity to match any other offers I got. I came back and bought a CX5 from my interaction from Brian. The experience was positive and I would repeat the experience again. More

Great Experience! Brian was great! None of the high pressure "car sales", just honest information and sincere assistance with my purchase. I would recommend Mazda Galle Brian was great! None of the high pressure "car sales", just honest information and sincere assistance with my purchase. I would recommend Mazda Gallery and Brian Ciavola to anyone looking for a pleasant car buying experience. Oh ya....the MX5 is a blast. Thank you Brian! More