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Prime Mazda - Service Center

Westwood, MA

4.8
423 Reviews
Call Service Center (781) 278-1301

424 Reviews of Prime Mazda - Service Center

Sort by
May 31, 2025

Easy to set up service appointment. On arrival welcoming staff and informative details in service performed. Once completed a nive video detailing the service and car condition. More

by rgbkv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin @ Service department
Report | Print
May 30, 2025

Dropped off car to repair drivers side view mirror. Service advisor had loaner vehicle ready when I arrived. I was in and out of the dealer in under ten minutes. A couple of hours later the advisor t More

by Sbarnetboris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Service Advisor
Report | Print
May 31, 2025 -

Ira Mazda responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 29, 2025

Brought car in for oil and filter and state inspection for a 1pm apt got there at 12.50 I took a walk outside car did not go inside till 1.38 but It was done by 2.45. More

by joenunzscreen
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
May 30, 2025 -

Ira Mazda responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

May 25, 2025

My service rep Adam was great! !! Very personable, knowledgeable and friendly. Ira Mazda service team is the best! More

by Yolnda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Livingston
Report | Print
May 26, 2025 -

Ira Mazda responded

Hi Yolnda, we're happy you found Adam to be so supportive during your experience here at Ira Mazda. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 21, 2025

ANTOINE! In service' i hope i spelled his name right is great! Phenomenal work! Thanks! More

by MeshaHylton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antoine in service
Report | Print
May 24, 2025 -

Ira Mazda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Mazda. Please don't hesitate to reach out if there's anything additional we can do for you.

May 16, 2025

Perfect transaction. Friendly service. Great team. Had a loaner car available right away. Highly recommend. More

by plymouthmpc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Kushninsky
Report | Print
May 19, 2025 -

Ira Mazda responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

May 12, 2025

Good job. I like the way you did the vehicle diagnosis. I'll be at your place soon. More

by sylvestre Augustin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Responsible service
Report | Print
May 14, 2025 -

Ira Mazda responded

Hi Sylvestre, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 05, 2025

Everyone there is friendly and accommodating. I found a clean and comfortable, waiting room. Would recommend. More

by carol.hetherington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
May 08, 2025 -

Ira Mazda responded

Hi Carol, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 02, 2025

Amazing , good attention , they really know what the customer want , fix and check my car in fast time , I am very happy with the service. Thankyou . More

by AP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
May 05, 2025 -

Ira Mazda responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 30, 2025

Excellent service. Marvin Beasley took care of us very well. The service was prompt, professional, and courteous. Marvin helped us to find the best deal and always act More

by Alkalay.deborah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Besley
Report | Print
May 02, 2025 -

Ira Mazda responded

Hi, thank you for your kind review; we are happy to pass along your comments to Marvin here at Ira Mazda! We are always more than happy to assist you if anything else comes up. Take care!

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