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Prime Mazda - Service Center

Westwood, MA

4.8
493 Reviews
Call Service Center (781) 278-1301

493 Reviews of Prime Mazda - Service Center

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September 20, 2025

I had my Mazda CX-5 serviced today and the team provided me with excellent service.! They received the vehicle, completed the inspection, gave me a summary of the work and then executed in a timely yet com More

by Moe Coleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure if the service rep’s name - but he was a nice man with a wonderful red beard!
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September 20, 2025

Easy experience, in and out quickly for maintenance with good communication and updates from service staff More

by Deeps-01-micro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew S
Report | Print
September 19, 2025

Ira Mazda has been great! The service is quick and thorough. I never thought I would trust a dealer for service but Ira Mazda is amazing! More

by marlene.glifort
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam in service
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September 15, 2025

Sami has been my go to sales person for my four Mazdas. Service always takes time to do the job correctly and professionally. Thanks to all the hard working men and women at Ira More

by guerrysr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Sep 16, 2025 -

Ira Mazda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Mazda. We hope you have a great day!

September 13, 2025

Ira Mazda has a great service department. You get checked in fast and they are very knowledgeable. Also since I had a long wait they got me a courtesy car. They also wash the car. More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Sullivan
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Sep 15, 2025 -

Ira Mazda responded

Hello Pat, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Mazda! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 11, 2025

Transparent service, knowledgeable about the car, pleasant service managers ( shout out to John and Nathaniel) More

by danielle.littee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John and Nathaniel
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Sep 13, 2025 -

Ira Mazda responded

Hi, thank you for your kind review; we are happy to pass along your comments to John and Nathaniel at Ira Mazda! Feel free to reach out to us if you need anything. Have a wonderful day.

September 10, 2025

Service advisor was excellent! Car was ready when expected. Highly recommend getting service here. My go to spot More

by billiamjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frantic St. Juste
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Sep 12, 2025 -

Ira Mazda responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 09, 2025

Great experience at Ira Mazda! Staff was very professional, friendly, and helpful throughout the process. More

by joonholee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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Sep 11, 2025 -

Ira Mazda responded

Hi, your wonderful feedback and rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day.

September 06, 2025

I was especially impressed by the dealership, Adam Livingston my service advisor went way out of his way to make sure my car was fully serviced and that I was kept comfortable and updated on everythin More

by santorojazz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Livingston Service Advisor
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Sep 14, 2025 -

Ira Mazda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! Your recommendation means so much to us; we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 05, 2025

I have had many services performed at this dealership in the service and parts departments, both which have been outstanding. Marvin is my service representative and he has always went the extra mile to More

by arsteele051313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin- Service Dept.
Report | Print
Sep 13, 2025 -

Ira Mazda responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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