Prime Mazda - Service Center

All staff is fantastic. Quickly, polite, serious and direct! I am very satisfied with all the times that I’ve been there. All issues are easy to take care with this team. De Quickly, polite, serious and direct! I am very satisfied with all the times that I’ve been there. All issues are easy to take care with this team. Definitely recommend them! More

Great service for my 2023 Mazda. I would highly recommend Julianna! See you shortly soon! I would highly recommend Julianna! See you shortly soon! More

Once again a seamless, stress free,pleasant experience whenever I bring my vehicle in for service at Ira Mazda. Super friendly and very efficient staff! whenever I bring my vehicle in for service at Ira Mazda. Super friendly and very efficient staff! More

I came in today for an oil change and basic service, added a few standard service items and it took over 3 hours which I think is absurd added a few standard service items and it took over 3 hours which I think is absurd More

Car was ready exactly when promised. Service area seemed very clean and well-organized. Nice room waiting area and outside tables and benches. Service area seemed very clean and well-organized. Nice room waiting area and outside tables and benches. More

Great service . In and out promptly There are no words to express my complete satisfaction. In and out promptly There are no words to express my complete satisfaction. More

Service is always awesome Julianna is great, she’s the best Super helpful and pleasant best Super helpful and pleasant More

Everyone is friendly and the shop is clean. I really like the video of the service. I am glad to take my car there for service. I really like the video of the service. I am glad to take my car there for service. More

Juliana was terrific. Very professional and explained everything before, during, and after the service. All staff were pleasant. Great waiting area. Bathroom was well Very professional and explained everything before, during, and after the service. All staff were pleasant. Great waiting area. Bathroom was well appointed and maintained More

Had recall for CX 9 several service advisor s had no idea of recall. Left message with service manager.. no call back.. finally got an advisor that was aware of recall( he reads his emails) very frustrating of recall. Left message with service manager.. no call back.. finally got an advisor that was aware of recall( he reads his emails) very frustrating at no call backs x2. My family has 3 Mazdas.. Maura P. was fantastic as well as Antwan Lawson. Obviously a big disconnect between management and front line staff. No call back is inexcusable especially from Service Manager. More