Prime Mazda - Service Center

Maura who assisted me on the phone was amazing, very helpful in getting my car in for service . Nathaniel was also helpful. The courtesy car was very nice. helpful in getting my car in for service . Nathaniel was also helpful. The courtesy car was very nice. More

Needed an Inspection Sticker today. The entire process from scheduling on the app, to completion - could not have gone any smoother!! The service department staff was awesome and I am The entire process from scheduling on the app, to completion - could not have gone any smoother!! The service department staff was awesome and I am very pleased with their attention to detail! Thank you!! More

I know my car is in very capable hands and the advice is sound at IRA Mazda sound at IRA Mazda More

Whoever welcomed and checked me in on 1/26/24 in the service center was amazing. I’ve never experienced customer service as good as that. Thank you for making me feel welcome! service center was amazing. I’ve never experienced customer service as good as that. Thank you for making me feel welcome! More

I brought my 2022 Mazda CX30 in for service last week. When I went to check in, a service person immediately welcomed me, and we went over what service should be provided for my car. He knew I was waiting When I went to check in, a service person immediately welcomed me, and we went over what service should be provided for my car. He knew I was waiting for the car, so I think he checked with the service technician that was assigned to my car, and gave me the time frame that it would to work on the car. The waiting room was set up to provide coffee or tea, and munchies. My car was done 15 minutes BEFORE the time he had quoted me. My car runs beautifully. It doesn't get any better than that! More

As usual for any dealership, I go in for what I figure is a couple hundred dollar repair and they find a couple thousand that needs to be repaired. That said, a very knowledgeable, like, helpful service asso a couple hundred dollar repair and they find a couple thousand that needs to be repaired. That said, a very knowledgeable, like, helpful service associate, an understanding of my concerns about cost, a very kind offer to loan a vehicle for multiday repair, and a complimentary detailing. Overall, very high marks. More

Good communication. I love the process of sharing the live video from the technicians, and they don’t pressure you to get the work done if you don’t want to. Oddly, my f I love the process of sharing the live video from the technicians, and they don’t pressure you to get the work done if you don’t want to. Oddly, my front tire treads increased in depth, which threw me off, but great service overall. More

Quality service and professional and clean atmosphere. Got me in and out quickly with some helpful info. Got me in and out quickly with some helpful info. More

Have 2 Mazdas bought here and have been servicing with them for years , with no issues and all concerns are addressed well , though at times it can get a lil pricey but overall they do a great job them for years , with no issues and all concerns are addressed well , though at times it can get a lil pricey but overall they do a great job More

I’ve always been treated well at this Mazda dealer. Nathaniel Lopez was my advisor and he was professional, friendly and courteous. I’ve had Mr. Lopez as an advisor in the past and he is always a pleas Nathaniel Lopez was my advisor and he was professional, friendly and courteous. I’ve had Mr. Lopez as an advisor in the past and he is always a pleasure to deal with. More