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Prime Mazda - Service Center

Westwood, MA

4.8
418 Reviews
Call Service Center (781) 278-1301

418 Reviews of Prime Mazda - Service Center

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October 24, 2023

Ira Mazda has serviced my Mazda 3 in the past and just recently. They have bee professional, courteous and knowledgeable. I recommend them highly. More

by pj98rider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Robbins
Report | Print
Nov 01, 2023 -

Ira Mazda responded

Receiving professional, courteous, and knowledgeable service from Ira Mazda is a valuable experience for customers. We appreciate your recommendation. Thank you!

October 10, 2023

Excellent service. Polite, well qualified and high tech. Pleasantly surprised. The gentleman that helped me, I believe his name is John was great. More

by Jmbrinkman2000
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sullivan?
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Oct 12, 2023 -

Ira Mazda responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 05, 2023

Great service and ease of service scheduling. Helpful recommendations from Antwan for future services that are approaching on my Mazda 3. More

by pinkhover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antwan Lawson & Alex Perez
Report | Print
Oct 06, 2023 -

Ira Mazda responded

We are thrilled that Antwan provided you with a great service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

October 03, 2023

Extremely friendly staff, quick service, clean car when I got it back! Super helpful video explaining what they did too. Can’t recommend enough More

by mwillia1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antwan
Report | Print
Oct 05, 2023 -

Ira Mazda responded

We are thrilled to have provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 30, 2023

Juliana went above and beyond to help me. She relieved all of my stress by taking control and dealing with the extended warranty insurance. I was very happy with Juliana and the rest of the t More

by Bill from Dorchester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juliana Nassif
Report | Print
Oct 03, 2023 -

Ira Mazda responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Juliana went beyond to help meet your expectations. We appreciate your business and we look forward to the opportunity to assist you again in the future.

September 24, 2023

Nate and the service crew are wonderful. I bought my first Mazda in 2008 from this group for my daughter’s graduation present and have been a Mazda owner ever since! More

by rad2dabonz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
Report | Print
Sep 26, 2023 -

Ira Mazda responded

We are glad we could help!

September 20, 2023

Nathaniel was very helpful and went above and beyond in assisting. Overall great experience at Mazda Ira. More

by Hleskanic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel
Report | Print
Sep 22, 2023 -

Ira Mazda responded

Ensuring your satisfaction is our ultimate goal and we are pleased to know that Nathaniel provided a great experience for you! We appreciate your business and Five Star review! It would be our pleasure to have the opportunity to assist you again.

September 13, 2023

Clean, efficient, great customer service. This was my first time at Ira, but it won't be my last. More

by jmurray44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antwan
Report | Print
Sep 19, 2023 -

Ira Mazda responded

Thank you for choosing Ira Mazda for your automotive needs. We're thrilled to hear about your positive experience during your first visit! Maintaining a clean and efficient facility while providing great customer service is important to us, and it's rewarding to know that we met your expectations. Your satisfaction and loyalty are greatly appreciated!

September 03, 2023

Great work but I came busy day waiting long any way thank you all the team More

by karkiv65vijay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Etchings, Jenna Perry, Aaron Kusnirsky, Nick Marotta
Report | Print
Sep 03, 2023 -

karkiv65vijay responded

Great work I came busy day waiting long any way thank

Sep 07, 2023 -

Ira Mazda responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

August 31, 2023

The video inspection element is very helpful when making the decision to proceed with services More

by Cwest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Sep 05, 2023 -

Ira Mazda responded

We are thrilled to have provided you with an exceptional service experience. We are happy that our video inspection was able to help you make a decision on your service. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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