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Prime Mazda - Service Center

Westwood, MA

4.8
416 Reviews

416 Reviews of Prime Mazda - Service Center

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January 20, 2022

Great service. Great customer care. Everything was done with attention to details. Thorough review of car condition. More

by P&IMilner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Perry
Jan 26, 2022 -

Ira Mazda responded

Thank you for being our customer, we appreciate your kind words!

Jan 28, 2022 -

P&IMilner responded

Pimilner@mac.com

January 06, 2022

This was my 1st time going to Ira Mazda.I was very happy This was my 1st time going to Ira Mazda. I was very happy with the service and all the help from Taylor Perry. Also Aron was very nice and helpful. More

by Janmarie3939
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Perry, Aaron Kusnirsky
Jan 13, 2022 -

Ira Mazda responded

Thank you for your kind words for Taylor and Aron, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience! We thank you for your business and look forward to your next visit!

January 05, 2022

It was my first service visit to Ira Mazda and it was very good. Nathaniel was taking care of my car service in a very professional way. The service was done exactly as discussed and in a timely manner. More

by Alex Mazda3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lopez
Jan 06, 2022 -

Ira Mazda responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

December 30, 2021

Outstanding service and sales teams. We have purchased two vehicles from them and will return for future purchases. Service experience has been excellent for all visits, and their txt updates on status ar More

by frederick.kautz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi Downing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maura Peterson, Jenna Perry, Aaron Kusnirsky
Dec 30, 2021 -

Ira Mazda responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

December 28, 2021

I had a very pleasant experience yesterday when I brought my car in for service. More

by karenwong545
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Perry
Dec 29, 2021 -

Ira Mazda responded

Hi Karen - thanks for taking a moment to review us. We're happy to hear that our service department took care of you and we look forward to your next visit to Prime Mazda!

December 28, 2021

Highly professional, excellent customer service, reliable and experienced. Process thoroughly explained.They do a great job. More

by kai1028
Recommend Dealer
Yes
Employees Worked With
Adiel and all service department staffs
Dec 29, 2021 -

Ira Mazda responded

We are delighted that our team could deliver such communicative, top-notch service! Thank you for choosing Prime Mazda and for sharing your feedback. Drive safely until we see you again!

November 09, 2021

The customer service at this dealership has far surpassed any other by far. I would highly recommend this dealership. More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernie Spann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2021 -

Ira Mazda responded

Lisa - Your recommendation means a lot to us and we are thrilled to hear that our service stood out to you. Thank you so much for allowing us the chance to assist you! - Prime Mazda team

November 07, 2021

People make a difference. Appreciate the assistance and advice of Nancy, Doug, Taylor, and Bruno. More

by babitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Doug Taylor Bruno
Nov 07, 2021 -

Ira Mazda responded

We're always happy to see that Nancy, Taylor, Bruno, and Doug are creating fantastic experiences for our guests. Thanks for giving Prime Mazda a wonderful review!

October 06, 2021

Aaron is a pleasure to work with. Reliable, trustworthy, & knowledgeable and does everything he can to make the service experience efficient and smooth. More

by Alancohen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Kusnirsky
Oct 06, 2021 -

Ira Mazda responded

We really appreciate your confidence in Aaron and our service team! Thank you for continuing to choose Prime Mazda, we look forward to assisting you again down the road. Have a wonderful day!

October 01, 2021

My service experience was great. They were ready and expecting me at the time of my appointment. The6 accommodated an extra request to have the tires balanced, and still got the car done in the time est More

by MB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael, Aaron Kusnirsky
Oct 01, 2021 -

Ira Mazda responded

Thanks for the kind words about our team here at Prime Mazda! We appreciate your confidence in our service team, and it makes us happy that we were accommodating and helpful. See you next time!

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