Ira Subaru of Manchester

Good phone experience setting up appt. Friendly entrance to the service department. Good welcome by service rep. Correct info related to service request. Fast service. Good exit and payment Friendly entrance to the service department. Good welcome by service rep. Correct info related to service request. Fast service. Good exit and payment process. Good washing of car. Very good overall. More

The sales person was very helpful. He answered all of our questions, helped with the purchase, and followed up the next day to see if i had any questions. He answered all of our questions, helped with the purchase, and followed up the next day to see if i had any questions. More

Since owning my Subaru Crosstrek I've never had an issue with customer service they're always friendly and always tell me where I stand with what my car needs with customer service they're always friendly and always tell me where I stand with what my car needs More

Excellent work and they were very quick. Notified me of a problem with my car that was under warranty and it's taken care of! Great job! Notified me of a problem with my car that was under warranty and it's taken care of! Great job! More

First time service visit: Greeted with a smile from the service advisor, Chelsea, who offered me an overview of what was to happen while there, a tour of the clean and comfortable waiting area with drinks service advisor, Chelsea, who offered me an overview of what was to happen while there, a tour of the clean and comfortable waiting area with drinks and snacks available, and a brief conversation about my vehicle. Tyler, the mechanic who worked on my car, did a thorough investigation of the car’s problem and came up with a quick solution to solve it. His detailed hardcopy report was easy to understand. While there, the gentleman who sold us the car, Robb Goodwin, made a point to share in a brief and cordial visit with us. More

Great sale person and team. Love the facilities and customer support team. They made the deal happen Love the facilities and customer support team. They made the deal happen More

Charlie, Rich and the entire team over at Ira Subaru Manchester were incredible to work with. Nothing but positive things to say about them. Extremely personable and helped me with the best car and deal Manchester were incredible to work with. Nothing but positive things to say about them. Extremely personable and helped me with the best car and deal I could get, gave me great value for my trade me. Smooth process from start to finish, thank you Charlie, Rich and Ira team again for everything! The puppy and I are loving the Outback wilderness so far, great to be back in a Subie. More

Fast efficient service. Well organized and clean dealership. Service manager was knowledgeable and friendly. A triple win! Well organized and clean dealership. Service manager was knowledgeable and friendly. A triple win! More

I base my overall experience mostly on what happens after the sale, because I believe that is the true test of one's commitment. And not just any service, like things that you pay for, but things that you do the sale, because I believe that is the true test of one's commitment. And not just any service, like things that you pay for, but things that you don't, like warranty service. I originally was to have warranty service done. Not only did they quickly diagnose the issue, they quickly repaired it without issue. They were quick, friendly, and genuinely cared. They took ownership of the issue and resolved it. Nothing is perfect, so when things break, how truly customer-centric is the dealer? I also decided to get our 6,000 mile service early. (The quote was actually less than my mechanic, which surprised me. And they provided transportation...which is a bonus). The 6,000 service was quick and done right! My vehicle was done in around 5 hours, from the time of drop-off, which was also good I can't say enough good about my service experience. I'm loving Ira Subaru!!! More

The salesman Matthew was very professional and friendly. They had a large selection of cars. They had a large selection of cars. More