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Ira Subaru of Manchester

Manchester, NH

4.7
958 Reviews

205 John E Devine Dr.

Manchester, NH

03103

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Showing 958 reviews

September 21, 2018

Great service Offered a great deal. Staff very helpful and professional. There were no hidden surprises come closing. They did everything possible to expedite the c More

by Eileen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Wadsworth, Joey LaBranche
Sep 21, 2018 -

Ira Subaru of Manchester responded

Eileen, thanks for leaving Subaru Manchester a great review. We appreciate your business and hope to have the opportunity to serve you again in the future!

September 21, 2018

Good deal great people. Contacted them through email they responded quickly had a number of good conversations on the phone before I went down and by the time I got there we More

by Cj
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kristopher Garcia
Sep 22, 2018 -

Ira Subaru of Manchester responded

I love this review CJ, thanks for sharing! The team at Subaru Manchester appreciates you taking the time to review our work and allow other customers to understand the type of experience we provide. Thanks for working with Subaru Manchester to find your new vehicle. Enjoy the ride!

September 21, 2018

Excellent Service Center They did a great job communicating with me as well as my warranty company so that I also knew the status of my car, and I didn’t have to deal with the More

by bjrdavis27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Naudia, Service Department
Sep 22, 2018 -

Ira Subaru of Manchester responded

Service with a smile! Thanks for trusting Subaru Manchester to get your vehicle back on the road, see you next time!

September 20, 2018

Great sales team Great experience with the sales rep, Joey, and the sale manager, Mike, but the business manager was pushy on selling all the extra warranties. Joey wa More

by Chan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey LaBranche
Sep 20, 2018 -

Ira Subaru of Manchester responded

Chan - thanks for leaving us this feedback and for trusting Subaru Manchester to help you find your next vehicle!

September 20, 2018

Awesome service!! There’s a reason why I go to Prime even though I don’t own a Subaru. The team is awesome and everyone is very honest and efficient at what they do. More

by Jeep13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Christoffels , Service Department
Sep 20, 2018 -

Ira Subaru of Manchester responded

We love seeing 5 star reviews! And we especially love that you service your Jeep with us at Prime Subaru Manchester based on your experience. Thank you!

September 20, 2018

90000 mile (plus) overhaul. Great service, prompt, thorough, etc. Alan is the best, and (can't remember name,sorry) who bluetoothed my new phone to the car. Service took great More

by Clberne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan orlosk, Service Department
Sep 20, 2018 -

Ira Subaru of Manchester responded

I am so glad our service team provided an excellent experience. Thank you for having your 90,000 mile maintenance completed at Subaru Manchester!

September 18, 2018

Great service & experience I brought my car in for an oil change, inspection, and for an instrument light error to be checked. The service representative was friendly, I was ch More

by Holly R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Sep 18, 2018 -

Ira Subaru of Manchester responded

Holly, this is such a good review to read, thank you so much! I'm glad you chose Subaru Manchester for your oil change and inspection and that we were able to straighten out the fault indicator. Have a great day!

September 18, 2018

Excellent service from salesman Jack Berkowitz. Jack gave me hands on professional service and attention as he did in the past. Great salesman! Manager Gus was also very good. Very good. More

by Jdistaso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manager named Gus., Jack Berkowitz
Sep 18, 2018 -

Ira Subaru of Manchester responded

Great to hear that Jack and Gus took excellent care of you. Thanks from all of us at Subaru Manchester for your business and for leaving us a great review!

September 18, 2018

Quick and helpful I came in to get both of my cars inspected. Good prices, very quick, and they fit us in without an appointment. Everyone was pleasant. Great experienc More

by Casey D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Sep 18, 2018 -

Ira Subaru of Manchester responded

I am thrilled to see that our Service Team provided a great experience. Thank you for sharing. I am thankful we have earned your service business - thank you for choosing Prime Subaru Manchester.

September 18, 2018

Bait and switch Brought car in for 60k service. Both the phone person and the service rep read off a list of mfg recommended services and quoted a price. Two hours More

by Primesubarusucks
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Department
Sep 19, 2018 -

Ira Subaru of Manchester responded

This is a really disappointing review to receive and I want to apologize for the experience you had. This is not how we train our team or what we ever expect our customers to have to go through when choosing to do business with us. I'd like to discuss it with you and see how we can make it right. Please give me a call when you have a moment. Thanks, Michael Chrisstoffels - Service Manager - (603) 668-2411.

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