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Ira Subaru of Manchester

Manchester, NH

4.8
1,149 Reviews

205 John E Devine Dr.

Manchester, NH

03103

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Showing 1,149 reviews

February 01, 2020

Jack made this the easiest car buying experience we’ve ever had!! We highly recommend Jack and Prime Subaru. He took fabulous care of us! We will be back! More

by nhmom
Recommend Dealer
Yes
Employees Worked With
Jack Berkowitz
Feb 03, 2020 -

Ira Subaru of Manchester responded

Thank you for the 5-star review! We are so glad Jack and our team made your buying experience positive and memorable here at Prime Subaru Manchester. We will be sure to pass on your kind words!

January 31, 2020

Service 1/30/2020 Great service department. Scott Sturtevant followed through ordering a needed part and setting up second appointment for installation and completion. More

by dw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Jan 31, 2020 -

Ira Subaru of Manchester responded

Thank you for taking the time to share your experience with our service department. At Prime Subaru Manchester, it makes our day to hear from happy customers!

January 27, 2020

Very good service. Service Consultant Michelina Marino was excellent. Bright, polite, respectful, knowledgeable. Very down to earth, thoughtful, responsive to requests. All staff at center were poli More

by peggy
Recommend Dealer
Yes
Employees Worked With
Michelina Marino , Service Department
Feb 07, 2020 -

Ira Subaru of Manchester responded

Hi Peggy, thank you so much for the great review! We're thrilled you had such a wonderful experience working with Michelina and we will be sure to pass along your kind words. Customer service is our top priority and feedback like this lets us know our team is reaching that goal. We hope to see you back here at Prime Subaru Manchester in the future!

January 15, 2020

Michelina greeted me when I got to the counter. Was polite and professional. Took me early and was out sooner than I expected which was great. More

by Cheryl Bates
Recommend Dealer
Yes
Employees Worked With
Michelina can’t remember her last name. , Service Department
Jan 16, 2020 -

Ira Subaru of Manchester responded

Hi Cheryl - It's wonderful to hear that your recent service visit was even faster than expected. Thank you for trusting us with your vehicle! We look forward to serving you next time at Prime Subaru Manchester.

January 15, 2020

Seems to be changing for the better I have had a relationship with this dealership for many, many years. I can say that after some extreme lows in the past, they appear to be working to More

by mhc_03
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Gleason, Service Department
Jan 20, 2020 -

Ira Subaru of Manchester responded

We appreciate your longtime support and I'm so happy to hear that you've noticed our efforts to improve. Thank you very much for sharing this feedback! If there is anything further you would like to discuss, I'm available to take your call. Jim Medeiros - Service Manager - 603-668-2411

January 13, 2020

2nd time in a row a “service advisor” was rude and condescending toward me. There is never any parking. The new coffee machine was great but no option for a hot decaf beverage . More

by Next car is a Mazda
Recommend Dealer
No
Employees Worked With
Service Department
Jan 14, 2020 -

Ira Subaru of Manchester responded

I expect my guests to be treated with respectful service so this is very concerning to read. I'd like to address this directly but will need more information to do so. Would you please call me at your earliest convenience? Thank you, Jim Medeiros - Service Manager - 603-668-2411

January 13, 2020

Georgina Young, my salesperson, was great! Georgina was professional, personable, knowledgeable, and courteous. She explained the features of the car I wanted and she listened. Her patience w More

by mediationservices
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Georgina Young, Todd Berkowitz
Jan 14, 2020 -

Ira Subaru of Manchester responded

There are so many compliments in your review which we just love! Thank you so much for taking time to commend Georgina. We are happy to hear that her patience service helped your car-buying process go smoothly. We appreciate you sharing this feedback as well. Safe driving in your new car!

January 12, 2020

Steve and Chris both made this process extremely easy and quick. They were knowledgeable, professional, and friendly. My wife and I would recommend your dealership as well as Steve and Chris. More

by kolesarc
Recommend Dealer
Yes
Employees Worked With
Steve Willis and Christopher Grandmaison
Jan 13, 2020 -

Ira Subaru of Manchester responded

"Knowledgeable, professional, and friendly" are all words we love to see! Thank you so much to you and your wife for trusting us with this purchase. We are delighted that Steve and Chris earned your recommendation. Enjoy your new vehicle!

January 08, 2020

The salesman, Randy, listened carefully to what we felt our needs were and professionally guided us through the Subaru line. He explained the features well and explained the trim packages clearly allowing More

by nmkushner13
Recommend Dealer
Yes
Employees Worked With
Keven Murphy
Jan 09, 2020 -

Ira Subaru of Manchester responded

At Prime Subaru Manchester it's our goal to pair our customers with the best vehicle for them and we are so glad this was your experience. Thank you for rating us five stars and giving a shout out to Randy! We hope that you've been having fun in your new car.

January 06, 2020

Excellent service. Friendly, knowledgeable staff who expedited the overall process and went the extra mile by staying late to accommodate us. I’m loving my new car. More

by sharon1474
Recommend Dealer
Yes
Employees Worked With
Gary Smith
Jan 06, 2020 -

Ira Subaru of Manchester responded

Hi Sharon - Nothing makes us happier than hearing that our customers love their new vehicles. Congratulations from all of us at Prime Subaru Manchester! We appreciate your business and kind review.

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