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Ira Subaru of Manchester

Manchester, NH

4.8
1,268 Reviews

205 John E Devine Dr.

Manchester, NH

03103

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Showing 1,268 reviews

March 21, 2022

Ricardo was very helpful and nice to deal with. Responsive and friendly. Great experience overall. More

by Klew
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ricardo Duarte
Apr 03, 2022 -

Ira Subaru of Manchester responded

Thank you for the great review! We are thrilled to hear that Ricardo delivered such an outstanding purchase experience. Drive safely, and we hope to see you back at Prime Subaru Manchester!

March 20, 2022

Experienced sales associates, managers, and finance. Thorough, knowledgeable, and service oriented. Prompt response to inquiry, new state of the art facility More

by wblackdog2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meaghan Koobs & Gordon Lewis, Chris Grandmaison
Apr 03, 2022 -

Ira Subaru of Manchester responded

We can't ask for better feedback than this! Thank you so much for sharing how much our professionalism, expertise, and responsive care meant to you, and the whole Prime Subaru Manchester team hopes you're more than satisfied with your new vehicle!

March 11, 2022

I was very pleased with the service I received today. Staff was very courteous and efficient. Thank you! I would easily recommend you to my friends. More

by alicemconway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Brackett
Apr 03, 2022 -

Ira Subaru of Manchester responded

We love hearing from satisfied customers, Alice! Thank you for the excellent review and for recommending Prime Subaru Manchester - we hope to have the pleasure of serving you again down the road!

March 04, 2022

A check engine light had popped up and disappeared which brought me in to have it checked out. I was told that it would be ~$140/hr for the assessment. It took ~ 30 minutes and $76 was charged with nothing More

by Likethetree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jameson
Apr 03, 2022 -

Ira Subaru of Manchester responded

I am sorry to see that we let you down. We want our customers to feel confident in our work, and I apologize that you are disappointed with the outcome of your assessment. I'd be happy to speak with you about your concerns so that we can work together to determine the best way to move forward. Best, Christopher Aliberti - General Manager - 603-506-6951

February 26, 2022

My experience in dealing with Aaron last week was very positive. He was knowledgeable and very helpful with the maintenance of my vehicle. I had to wait a little longer than I wanted to but that was not More

by janetdugrenier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Greenwood
Apr 03, 2022 -

Ira Subaru of Manchester responded

Hi Janet - Thank you for trusting us with your time and business! It is gratifying to know that Aaron was so attentive and helpful and we will be sure to pass along your feedback. See you next time at Prime Subaru Manchester!

February 26, 2022

Great Experience. Very pleasant easy to talk with staff at Prime Subaru of Manchester A++. Ricardo ( Ricky )went out of his way for me. Asked his boss if he could d More

by wans_2867
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky
Apr 03, 2022 -

Ira Subaru of Manchester responded

Congratulations on your new car! It makes our day to hear that your experience with Ricky and the team was so outstanding and we will be sure to pass along your appreciation. Thank you from all of us at Prime Subaru Manchester!

February 22, 2022

I had my first service with Prime's service department. The process was flawless and I was out in less time than promised. Service advisor Jesse was extremely personable and attentive. Prime's service d More

by Dog rescue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Crafford
Apr 03, 2022 -

Ira Subaru of Manchester responded

Thank you for allowing us the chance to assist you! We are delighted to hear that our service team left a great first impression and truly appreciate you mentioning Jesse. Hope to see you next time at Prime Subaru Manchester!

February 19, 2022

Well Jack by car guy wounderful. Christos finance guy is great at his job! Remarkable experience. More

by lisamarcotteteddy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Berkowitz
Apr 03, 2022 -

Ira Subaru of Manchester responded

A remarkable buying experience is exactly what we want for all our guests! Thank you for the glowing review, Lisa, and congratulations on your new ride! We're so glad the Prime Subaru Manchester team could make it happen. Enjoy!

February 15, 2022

I had prime Subaru mount and balance 4 tires plus alignment. All work expertly done. New building and service department are fantastic. Thank you again it is always a pleasure to visit your service d More

by R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tomas Pazderka, Shelby Woosley, Kyle McCauley
Apr 03, 2022 -

Ira Subaru of Manchester responded

Thank you for taking the time to review us! We strive to deliver a seamless service experience, and it means a lot to hear that this was reflected in your visit. Safe travels, and we hope to see you back again at Prime Subaru Manchester!

February 15, 2022

Excellent vehicle service and very good customer service. The personnel I dealt with all knew their stuff and ere very helpful. More

by Sjpm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tomas Pazderka
Apr 03, 2022 -

Ira Subaru of Manchester responded

Thank you for taking the time to review us! We appreciate your business and are happy to hear that you had such a successful service experience working with us. Drive safely, and we hope to see you back again at Prime Subaru Manchester!

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