
Ira Subaru of Manchester
Manchester, NH
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No haggling was done walked in test drove car and left with new car! Was impressed at how dealer was able to "make it happen". `transition was easy as well. friendly staff knowledgeable about the cars th with new car! Was impressed at how dealer was able to "make it happen". `transition was easy as well. friendly staff knowledgeable about the cars they sell. thanks for the hassle free approach to a task most people dispise. More
I worked with Gary Smith to buy my STI. He was incredibly knowledgable and very courteous. I did all my negotiating over the phone and internet and through it all, Gary was great. When I went to pick up the knowledgable and very courteous. I did all my negotiating over the phone and internet and through it all, Gary was great. When I went to pick up the car I was in a huge rush and he accommodated me very well. All in all it was a very positive experience and I would highly recommend working with Gary. More
Feb 19, 2012 On February 17 I picked up my 2012 Subaru Feb 19, 2012 On February 17 I picked up my 2012 Subaru Outback Limited at Manchester Subaru. I was very fortunate to have James Malone as my sales c Feb 19, 2012 On February 17 I picked up my 2012 Subaru Outback Limited at Manchester Subaru. I was very fortunate to have James Malone as my sales consultant. Not only did James explain the featues of the car initially but he took the time to review everything again in detail upon delivery. During the buying process we discussed pricing and the trade in but there was never and pressure for me to make a quick decision. This is the second Outback I have purchased at Manchester Subaru in 3 years and I will call James when it is time for my third. More
I had the best car buying experience ever. Most of the talk was done on the phone with Steve. The price I was quoted it was the price I paid. Upon arriving at the dealership( I was picked up personally by talk was done on the phone with Steve. The price I was quoted it was the price I paid. Upon arriving at the dealership( I was picked up personally by Steve from a bus stop) my car was ready for me. I was approved for a loan right then and there and the whole transaction took less the one hour. Signed a few documents, no hassle, no stress, no pressure. Just for the first time I really enjoyed the whole experience. I said wow! It was totally worth it to come all the way from NYC to Manchester, NH. They had the best selection and the best prices. I would 100% recommend this dealership to anyone. They even give you a full tank of gas. Very rare at these days with high gas prices. More
Dishonest person with poor business ethic. Spoke to us about another customer that had been in. Told us that he (Jack) and his manager would not sell the car to this person because he was (a very bad curs about another customer that had been in. Told us that he (Jack) and his manager would not sell the car to this person because he was (a very bad curse word that I have edited for your publication)My son, husband, and I found that to be completely innappropriate and unprofessional. Not only had Jack "pulled a fast one" on us but we have no idea if the things he told us were correct as he made his decisions (and apparently so did his manager) based on whether or not they liked you. Not selling someone a car just because (admittedly) you don't like them....isn't that discrimination? More
Since the very first oil change I have had nothing but problems with this dealership. I woke up the next day after having my oil changed for the very first time and found that apparently someone didn't kn problems with this dealership. I woke up the next day after having my oil changed for the very first time and found that apparently someone didn't know what they were doing when they changed my oil because there was oil leaking down the length of my drive way. The manager lied to my face and told me it was a defect in the oil plug gasket and that it cause the gasket to break... while telling me all this the mechanic came out and just happened to hear the convo and said the problem was nobody took off the old gasket when they changed the oil. (Got a free oil change...) The second oil change I asked for synthetic and after waiting an hour and told my car was done I found out that they had used regular oil and expected me to wait another hour while they "fixed" the problem. Just today I was told by a lady in your service department that I was wasting my money because in her opinion there was no difference between synthetic and regular oil as far as how many miles you can go before you need an oil change... WOW! The list goes on and on! Well I'm proud to say I finally hit the breaking point and won't be going back to this garage for service or to buy a new car ever again, and I strongly suggest you do the same More
I recently bought a new Subaru Outback from Manchester Subaru, and dealt primarily with Joey LaBranche, both in person and by email. This contact came as the result of using an online car buying service, Subaru, and dealt primarily with Joey LaBranche, both in person and by email. This contact came as the result of using an online car buying service, which I had never done before. Joey was very knowledgable and accomodating, a low key, low pressure kind of guy, my kind of salesman. And the price was right. The whole experience proved to be just what I was looking for in the car buying game, something that I don't ordinarily look forward to. More
Searched high and low for a used Mitsubishi Eclipse. Finally found one here and traveled from NY to look at it. Jack was friendly, kind, and helpful. Didn't rush us at all and let us take our time with Finally found one here and traveled from NY to look at it. Jack was friendly, kind, and helpful. Didn't rush us at all and let us take our time with our test drive and decision. After making an offer it was accepted and we were ready to bring home our car. The only wait we had was from them insisting on giving it another wash before we left with it. Once we got home we took it to our mechanic for its inspection and everything went great! I'm so happy we decided to take the trip for this car! More
My husband & I went to Subaru of Manchester looking to buy a new car. We both have a bad credit rating in the low 500's. Jack B and his brother Todd went way above & beyond, spending hours of man time to buy a new car. We both have a bad credit rating in the low 500's. Jack B and his brother Todd went way above & beyond, spending hours of man time, to get us into a new car with a payment that fits into our budget. No other car dealership would spend the time or effort to help us out. My salesmen, Jack & Todd at Subaru of Manchester, NH, tried every avenue possible to make the deal happen and also make us both happy Subaru owners. We left the dealership that night while the guys did their magic. The next morning we got the happy call that we were approved(within budget)and could come on back and get our brand new 2012 Subaru Impreza. We absolutely love it! I couldn't be more satisfied with the product & great customer service we received during our visits at Manchester Subaru. Thank you Jack & Todd Berkowitz, for all you did for us. It is much appreciated and we will definately be return customers. More
My husband and I had been looking for a car. After hearing many people recommend Manchester Subaru, we decided to give it a try. When we got to your store, we met Jack B. A perfect and more importan hearing many people recommend Manchester Subaru, we decided to give it a try. When we got to your store, we met Jack B. A perfect and more importantly, patient, man, Jack was so effective at answering our many questions about the pre-owned inventory. Not wanting to part with our older Subaru because of its reliability, our decision was drawn out and difficult. Jack was unbelievably patient with us and maintained his calm and professional attitude for the three years it took us to make our decision. He never made me feel pressured to buy. He always answered our questions, and more importantly, pointed us towards the correct vehicle. We are so happy with our new pre-owned Forester. As Jack put it, "It was history in the making!!!" After that, our followup service visits have been great. We could not be happier with our decision to purchase this vehicle at your store. More