
Ira Subaru of Manchester
Manchester, NH
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I was looking to buy a new car at good price and without the typical hassle that goes along with it. Manchester Subaru provided me with exactly that. Joe Labranche was amazing from start to finish. We were the typical hassle that goes along with it. Manchester Subaru provided me with exactly that. Joe Labranche was amazing from start to finish. We were in contact for months and I can assure you, Joe is a consummate professional. He even personally delivered my car to me. MANCHESTER SUBARU IS SECOND TO NONE. If you're in the market for a new car, don't walk, run to them. More
I bought my car on a very busy Saturday. There is no process for greeting people as they come into the showroom. People were sitting about, obviously waiting, and it was hard to discern where I was "in process for greeting people as they come into the showroom. People were sitting about, obviously waiting, and it was hard to discern where I was "in line." Once I finally got to talk with Steve, I had looked over many of the cars on the lot and asked for what I was interested in. He pulled a car out for me to drive, and it was exactly what I wanted. We made a fair bargain on price and trade-in. As the dealership was still quite crowded and paperwork was moving quite slowly, Steve did his best to move things along. Because the wait had been difficult for me, and I needed to pick up the car the next day, Steve offered to bring it to my house to save me the wait at the dealership--service above and beyond! He went through all of the features with me. He salvaged what could have been an unpleasant experience. He did a great job. More
My expereince at Manchester Subaru was actually a very pleasant one. After having just moved to the Manchester area, buying a home, a long length of a family member in the hospital. The folks at Manches pleasant one. After having just moved to the Manchester area, buying a home, a long length of a family member in the hospital. The folks at Manchester Subaru were made you feel very comfortable. Especially Jason, he took the time to make sure I was completely happy with my choice of the Forrester. No pressures, no hassles, he was very helpful. I would surely refer a friend, or go to Manchester Subaru for my next vehicle. More
Gary was a pleasure to deal with - i wouldnt say the deal was "haggle free" but i guess thats the nature of the business. I wish the title would have been mailed sooner and to the correct address, but again was "haggle free" but i guess thats the nature of the business. I wish the title would have been mailed sooner and to the correct address, but again minor issues in the grand scheme of things. I got my car, a a price i was happy with. More
I have been doing business with Manchester Subaru since 1997. I have bought 4 Foresters and am the current owner of an Impreza. Raymond, Jason and the owner were very good to me on my transition from the 1997. I have bought 4 Foresters and am the current owner of an Impreza. Raymond, Jason and the owner were very good to me on my transition from the Forester to the Impreza. I was looking to downsize from the Forester to the smaller Impreza; Manchester Subaru was great in providing me not only a car within the price range I was looking for, but giving me the additional feature of the hatch back, which is very handy for my needs. Buying a car can be an anxious experience; Jason, Raymond and all the people at Manchester Subaru are very friendly and make it a very pleasant experience. Their service department is great also - very accommodating and timely. They are a top notch car dealership. Judy Leonard Proud Subaru Owner More
We foud our salesman, Joseph Rhodes, to be knowledgeable, fair, and he had a very nice demeanor. We went to another dealership, but returned to Manchester Subaru becasue they were offering the best price an fair, and he had a very nice demeanor. We went to another dealership, but returned to Manchester Subaru becasue they were offering the best price and we felt like Joseph was knowledgeable and trustworhty. More
After reading the other reviews, I'm hesitant to write about my experience...The reason I rated Cust. Svc. a 3 was because after a very pleasant information gathering and final decision regarding the car, about my experience...The reason I rated Cust. Svc. a 3 was because after a very pleasant information gathering and final decision regarding the car, delivery was two hours earlier in the day than I expected and I had to leave work early to avoid keeping the driver waiting (though he couldn't have been more pleasant about it). Unfortunately, they had spelled my town wrong on every document even though I'd corrected it on the faxed copy earlier. The driver promised quick correction and that they would overnight the document necessary to register the car the next business day - which didn't happen. I phoned the dealership twice, and I finally got the document two weeks from when the car was delivered and rushed to the DMV and inspection station with one day to spare on the temporary registration. After not having bought a car in 12 years, and taking a chance on a dealership a state away, this was pretty stressful! The car is awesome but follow-through in my case lacking! More
I am a USAA member and utilized their website "shop for a new car" service (which is run by Zag). I was a little hesitant as this was my first time trying this web-shopping service and I wasn't expecting muc new car" service (which is run by Zag). I was a little hesitant as this was my first time trying this web-shopping service and I wasn't expecting much. However, the process worked perfectly including providing a pre-negotiated price (in relation to dealer invoice) with Manchester Subaru, a preferred dealer in the Zag system. The system provided the dealer details to me and provided my contact info to the dealer. Jack Berkowitz of Manchester Subaru called me within 30 minutes and was anxious to help in whatever fashion I needed. After setting up an appointment to see Jack, I was still a bit reluctant as I didn't trust that, like most car dealers I have dealt with in my 56 years, there wouldn't be a hard-sell regardless of what I had been led to believe. However, once I arrived at the dealership it was the most pleasant car-buying experience that I've ever had. Since this car was for my 18 year old son, Jack took us around their lot to describe the different versions of the Impreza and then gave us the keys for a new unit and told us to "take it out and see how performs". No pressure, no hassle, just a great experience that made me feel like he was really on my side in the entire process. I came away with a great respect both for the product and the salesman and will definitely visit them again when my youngest son (now 16) needs his first set of wheels. I honestly don't have even a single issue to complain about and recommend them very highly. More
The purchasing experience was pleasant at the dealership. The sales associate I was working with guided me through the process and did not put excessive sales pressure to force me to buy the car. I did not The sales associate I was working with guided me through the process and did not put excessive sales pressure to force me to buy the car. I did not have to haggle for a price for I was part of the Subaru VIP program and had my own financing. Steve even included a free front license plate mount with the deal. I have not yet brought in my car for service so I cannot write a review on that part of the dealership. Overall I had a great experience at Manchester Subaru and will definitely consider purchasing from that dealership in the future. More
I had an excellent experience. It was quick, and enjoyable. A lot of trust and responsibility was given to me despite my young age (23), and that I was most appreciative of. I was also impressed at enjoyable. A lot of trust and responsibility was given to me despite my young age (23), and that I was most appreciative of. I was also impressed at how long the team stayed to get me in my car (9pm on a friday!) More