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Ira Subaru of Manchester

Manchester, NH

4.8
978 Reviews

205 John E Devine Dr.

Manchester, NH

03103

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Showing 978 reviews

November 17, 2010

I was looking to buy a new car at good price and without the typical hassle that goes along with it. Manchester Subaru provided me with exactly that. Joe Labranche was amazing from start to finish. We were More

by 2011 WRX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey LaBranche
November 17, 2010

I bought my car on a very busy Saturday. There is no process for greeting people as they come into the showroom. People were sitting about, obviously waiting, and it was hard to discern where I was "in More

by momsgirl2500
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Appelbe
Nov 18, 2010 -

Ira Subaru of Manchester responded

Thank you so much for the positive review. I am glad to hear that Steve took great care of you and made your purchase experience an easy one. He is a great asset to our team. We are trying to continue to better the buying experience and are currently in the process of hiring more people to move the sale a little faster. We thank you again for your business and look forward to seeing you again in the future. If you have any questions or concerns please contact Steve or myself directly. Thank You, Jason Gannett Sales Manager Manchester Subaru 603.668.2411 manchestersubaru@subarumail.com

November 17, 2010

My expereince at Manchester Subaru was actually a very pleasant one. After having just moved to the Manchester area, buying a home, a long length of a family member in the hospital. The folks at Manches More

by abproctor6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Gannett
November 16, 2010

Gary was a pleasure to deal with - i wouldnt say the deal was "haggle free" but i guess thats the nature of the business. I wish the title would have been mailed sooner and to the correct address, but again More

by suby04
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Smith
November 16, 2010

I have been doing business with Manchester Subaru since 1997. I have bought 4 Foresters and am the current owner of an Impreza. Raymond, Jason and the owner were very good to me on my transition from the More

by jal1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
3, Todd Berkowitz, Jason Gannett, Raymond Bick
November 16, 2010

We foud our salesman, Joseph Rhodes, to be knowledgeable, fair, and he had a very nice demeanor. We went to another dealership, but returned to Manchester Subaru becasue they were offering the best price an More

by JoAnnandMike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Rhodes, Joseph Rhodes
November 16, 2010

After reading the other reviews, I'm hesitant to write about my experience...The reason I rated Cust. Svc. a 3 was because after a very pleasant information gathering and final decision regarding the car, More

by suesplus11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
2, Jason Gannett
Nov 16, 2010 -

Ira Subaru of Manchester responded

Sue, I really do apologize about the delivery time. We did our best to deliver the car to you in Burlington, VT at the time you requested, but happened to arrive a little earlier than scheduled. As for the mispelling of the town, again my apologies as it was not picked up on the faxed copy you sent back to us. I would love to offer you some type of service in the future. We strive for 100% customer satisfaction and learn from our mistakes hoping to make the next experience an even better one. Please contact me with any questions or concerns. Thank You, Jason Gannett Sales Manager Manchester Subaru 603.668.2411 manchestersubaru@subarumail.com

November 16, 2010

I am a USAA member and utilized their website "shop for a new car" service (which is run by Zag). I was a little hesitant as this was my first time trying this web-shopping service and I wasn't expecting muc More

by USMCVet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Berkowitz, Jack Berkowitz
November 16, 2010

The purchasing experience was pleasant at the dealership. The sales associate I was working with guided me through the process and did not put excessive sales pressure to force me to buy the car. I did not More

by andrew.wong556
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Applebee
November 16, 2010

I had an excellent experience. It was quick, and enjoyable. A lot of trust and responsibility was given to me despite my young age (23), and that I was most appreciative of. I was also impressed at More

by waldo877
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey
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