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Ira Subaru - Service Center

Danvers, MA

4.8
574 Reviews
Call Service Center (978) 739-8850

574 Reviews of Ira Subaru - Service Center

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December 30, 2024

Brought my vehicle in to fix a defective fob and the vehicle was returned in the same condition as it was when I dropped it off. They fixed nothing. More

by bcprsma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lindsey
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Jan 03, 2025 -

Ira Subaru responded

Thank you for taking my call and for bringing your vehicle back in. I’m glad we were able to resolve the issue, and we appreciate the opportunity to assist you. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. Best regards, Daniel Hutt Service Manager dhutt@Group1Auto.com

December 20, 2024

So far the service was great the service people very polite and informative it was a pleasant experience thank you 🤗 More

by Kenny G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Particelli
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Dec 22, 2024 -

Ira Subaru responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 19, 2024

Very pleased with quick response with my dead battery issue. Everyone I had contact was pleasant and helpful. Thank you all again More

by w1osu
Workmanship
Recommend Dealer
Yes
Employees Worked With
Mathew. First Lady did not get name
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Dec 22, 2024 -

Ira Subaru responded

Hi, we are happy we could provide you with a positive experience! We look forward to your next visit! Take care!

December 18, 2024

Great service and able to get appts as needed. My husband and I have been bringing our Foresters here since purchase. More

by Forester Mom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Particelli
Report | Print
Dec 21, 2024 -

Ira Subaru responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

December 16, 2024

Appointment was at 9:30 got in less than 15 minute wait. I thought that was decent. More

by janelleavon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alison Mitchell
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Dec 20, 2024 -

Ira Subaru responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

December 15, 2024

Front desk clerk is very friendly, clear and efficient, and I can feel the mechanics very professional. More

by dwang326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destiny Velasquez, Daniel Hutt, Alison Mitchell, Andrey Vasilyev
Report | Print
Dec 20, 2024 -

Ira Subaru responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Subaru. Please don't hesitate to reach out if there's anything additional we can do for you.

December 13, 2024

Their service desk people are amazing, always try to make things easier on the customer. Things are fixed or maintained correctly. I'm moving out of state but if I need service or to buy a new car I'm coming More

by BobbiS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can't remember the name of the woman I worked with but she's awesome!
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Dec 15, 2024 -

Ira Subaru responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

December 12, 2024

Excellent service and willing to work with you! Nice waiting area and with snacks and drinks. More

by craftylady25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember the name
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Dec 13, 2024 -

Ira Subaru responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

December 11, 2024

Lindsay was amazing. She was so helpful and communicative. She explained everything very clearly and helpfully More

by hagar.shirman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay
Report | Print
Dec 13, 2024 -

Ira Subaru responded

Hi, thank you for your kind review; we are happy to pass along your comments to Lindsay here at Ira Subaru! We are always more than happy to assist you if anything else comes up. Take care!

December 11, 2024

Great people and service. Always bring my cars to this dealership for maintenance and have bought my last 3 Subarus from them. More

by lmtosi38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Owens
Report | Print
Dec 13, 2024 -

Ira Subaru responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

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