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Ira Subaru - Service Center

Danvers, MA

4.8
593 Reviews
Call Service Center (978) 739-8850

593 Reviews of Ira Subaru - Service Center

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January 24, 2025

Pleasant exceptional service in a timely manner. Found nail in tire and quickly fixed it. The cleaning service was extraordinary. More

by char
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gnas
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Jan 26, 2025 -

Ira Subaru responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

January 18, 2025

Everyone was great: Service Advisor Michaela Driscoll and Scott Coughlin, who was kind enough to brave the awful cold to show me a Forester Touring. And Sammi, your courtesy driver, is a great ambassador for More

by Judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
See my comments., Destiny Velasquez, Daniel Hutt, Alison Mitchell, Andrey Vasilyev
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Jan 19, 2025 -

Ira Subaru responded

Hi Judy, we're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care!

January 11, 2025

Michaela was great. I came in with my tire pressure light on. She helped me right away. I didn't even have an appointment. Thank you! Everyone at Subaru is amazing! More

by esther
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michaela
Report | Print
Jan 13, 2025 -

Ira Subaru responded

Hi Esther, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 10, 2025

Pleasant, friendly, cost a little more than expected. Everything explained well. Able to schedule appt. Within a few days. More

by Cat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michaela Driscoll
Report | Print
Jan 12, 2025 -

Ira Subaru responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 08, 2025

Andrew was helpful and professional when we asked questions. He explained in terms that we understood. More

by buster145
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
Jan 10, 2025 -

Ira Subaru responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Subaru. If you have any further questions, please give us a call. We're always happy to help!

January 03, 2025

Straightforward and friendly, IRA Subaru people have answers to my questions and honor their coupons without me asking More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destiny Velasquez, Daniel Hutt, Alison Mitchell, Andrey Vasilyev
Report | Print
Jan 04, 2025 -

Ira Subaru responded

Hi Tom, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 31, 2024

Alyssa the service representative made my stop at Ira Subaru very welcoming and great experience. 5 stars for Alyssa! Steve O 2024 Subaru Outback Touring More

by steveomalleyre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Leonard, Alison Mitchell
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Jan 02, 2025 -

Ira Subaru responded

Hi, we're happy you found Alyssa to be so supportive during your experience here at Ira Subaru. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 31, 2024

Good service, but takes a little time waiting. Excellent repairs. Quality people to deal with. More

by weil.thomas1
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Alison Mitchell
Report | Print
Jan 02, 2025 -

Ira Subaru responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

December 30, 2024

Brought my vehicle in to fix a defective fob and the vehicle was returned in the same condition as it was when I dropped it off. They fixed nothing. More

by bcprsma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lindsey
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Jan 03, 2025 -

Ira Subaru responded

Thank you for taking my call and for bringing your vehicle back in. I’m glad we were able to resolve the issue, and we appreciate the opportunity to assist you. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. Best regards, Daniel Hutt Service Manager dhutt@Group1Auto.com

December 30, 2024

Timely and friendly service. I also like that it I can see the recommendations for additional services that my car may need and choose what works best for me. More

by cbguarino25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey
Report | Print
Jan 02, 2025 -

Ira Subaru responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

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