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Ira Subaru - Service Center

Danvers, MA

4.8
553 Reviews
Call Service Center (978) 739-8850

553 Reviews of Ira Subaru - Service Center

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November 03, 2024

Service man was great. Very knowledgeable and polite. Problem was diagnosed quickly. Sadly, the part I needed was not in stock but will be tomorrow. I’m happy. More

by Bavangula49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Fenno
Report | Print
Nov 05, 2024 -

Ira Subaru responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 29, 2024

The service was conducted with professionalism and courtesy. I appreciated the online system that provided me with a video report of the car’s status and the engineer’s comments. I was able to easily More

by bobtail_sling_0w
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Fenno
Report | Print
Nov 01, 2024 -

Ira Subaru responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 28, 2024

From the time I dropped off till the time I picked up I couldn’t be happier with communiction More

by Stanleygoldberg1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alison Mitchell
Report | Print
Nov 01, 2024 -

Ira Subaru responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 25, 2024

Detailed my car, looks good but not 100% done, but they tried…pulled out rubber & liner string(?) from door way. More

by Service
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service director, Daniel Hutt
Report | Print
Oct 27, 2024 -

Ira Subaru responded

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (978) 739-8850 when you have a chance. Thank you, and we look forward to hearing from you.

October 24, 2024

The dealership has excellent Service representatives like Mathew’ Owens. He is knowledgeable, professional, and friendly. More

by Papa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Owens
Report | Print
Oct 26, 2024 -

Ira Subaru responded

Hi, we're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 21, 2024

Lindsey is the best at service department she is really helpful this dealer is the best More

by Carlosmurcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey
Report | Print
Oct 25, 2024 -

Ira Subaru responded

Hi, thanks for your praise and kind comments about Lindsey. We look forward to your next visit! Take care!

October 21, 2024

The waiting area is very clean. Snacks were replenished. The work needed was explained thoroughly. More

by Stephaniehayman2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadege
Report | Print
Oct 25, 2024 -

Ira Subaru responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 20, 2024

I get all maintenance of my Subaru here. It’s a great place with nice amrnities if you have to wait there. Staff is super friendly and accommodating. More

by gclk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michaela
Report | Print
Oct 22, 2024 -

Ira Subaru responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

October 18, 2024

Quick and great services. Nadege Parker was very attentive and made certain that I was satisfied with her services. More

by Pabloloraf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadege parker
Report | Print
Oct 19, 2024 -

Ira Subaru responded

Hello, we're happy you found our staff to be supportive during your experience here at Ira Subaru. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 18, 2024

Was in for an oil change. Great job done. No pushy marketing for more services. Really nice waiting area. More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alves carlos
Report | Print
Oct 20, 2024 -

Ira Subaru responded

Hi Sam, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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