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Ira Subaru - Service Center

Danvers, MA

4.8
594 Reviews
Call Service Center (978) 739-8850

594 Reviews of Ira Subaru - Service Center

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December 10, 2024

My service lady was great and is good for Ira . The time was short so I could get to work. More

by rledoux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A Haitian woman
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Dec 13, 2024 -

Ira Subaru responded

Hi, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!

December 10, 2024

Everyone was really nice and helpful. Got me a Lyft ride home. Kept me info throughout the sad. More

by tracey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michaela
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Dec 13, 2024 -

Ira Subaru responded

Hi Tracey, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 09, 2024

Smooth, easy service experience. Spacious waiting room with snacks. I love that they washed my car too! More

by Pjc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadge, Destiny Velasquez, Daniel Hutt, Alison Mitchell, Andrey Vasilyev
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Dec 12, 2024 -

Ira Subaru responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

December 07, 2024

Thanks to Andrew today. Superior SVC. Ur dealership has great empathic customer service. I love going there. I bought my car there because of the family vibe. Ms. Looney ama More

by hally.walker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew , Emilio Rodriguez, Roscoe Robinson, Destiny Velasquez, Daniel Hutt, Micaela Stoico, Alison Mitchell, Alexa Facada, Eric Feldman, Andrey Vasilyev
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Dec 07, 2024 -

hally.walker responded

Thanks, Andrew. You were very nice to me when you/I realized my registration was missing today. The main reason I came in, but you were so sweet and kind. I really enjoyed dealing with you. This too shall pass kind of thing. Not a big deal. Thanks again on a bad day for being so nice and sweet. Thanks also for the team fixing my tires, changing my oil, and washing my car. I look forward to showing up next week with my registration in hand, so I can get that inspection taking care of. God Bless, H

December 06, 2024

I feel that IRA Subaru takes good care of my car. Michaela kept me informed about the progress of the work. More

by Bobbi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michaela Driscoll
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Dec 08, 2024 -

Ira Subaru responded

Hi Bobbi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 03, 2024

Always excellent service, and understanding people working at the service center. Great job! Thank you More

by Pavel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alison Mitchell, Andrey Vasilyev
Report | Print
Dec 05, 2024 -

Ira Subaru responded

Hello Pavel, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

December 01, 2024

Nodege Parker (Service Advisor) was very helpful during my service visit. She was knowledgeable and took her time to explain the repairs I had come in for. It’s nice being offered a ride to and from the ma More

by tmicheli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nodege Parker
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Dec 02, 2024 -

Ira Subaru responded

Hi, we're happy you found our staff so supportive during your experience at Ira Subaru. Please don't hesitate to reach out if there's anything additional we can do for you.

November 30, 2024

Very helpfull, polite, spent time to explain what's going on. Assisted with the logistics for getting from and to the dealership. More

by nice_marvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
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Dec 01, 2024 -

Ira Subaru responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 27, 2024

The remodeling of the office was very comfortable, Great hospitality, and our service advisor:47776 Matthew Owens was extremely helpful, courteous and knowledgeable, providing the best customer service ever More

by bhector1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Owens
Report | Print
Nov 28, 2024 -

Ira Subaru responded

Hi, we're happy to hear you had such a positive experience with Matthew! Feel free to reach out to us if you need anything. Have a wonderful day.

November 27, 2024

Lindsey in service was great: very attentive and communicative in keeping me up to date. Also, a well appointed and comfortable waiting area. More

by rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Silva
Report | Print
Nov 29, 2024 -

Ira Subaru responded

Rick, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Subaru! If you have any further questions, please give us a call. We're always happy to help!

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