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Ira Subaru - Service Center

Danvers, MA

4.8
552 Reviews
Call Service Center (978) 739-8850

552 Reviews of Ira Subaru - Service Center

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March 05, 2024

Matthew took great care of me. He even got my car washed as a favor because the dealership’s was closed. More

by judyarn3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
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Mar 07, 2024 -

Ira Subaru responded

We're delighted to hear that Matthew provided you with great care during your visit. Going the extra mile to arrange a car wash for you shows our commitment to customer satisfaction. We appreciate your business and look forward to serving you in the future. Safe travels!

March 05, 2024

,Great service techs, friendly staff, great waiting area. They listen so things are fixed the right way. More

by bobbis5999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Hernandez
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Mar 07, 2024 -

Ira Subaru responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 05, 2024

Quality and reliability are always # 1 at IRA Subaru. Thanks Alyssa in Service Dept. For your customer orientation . More

by John b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa
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Mar 08, 2024 -

Ira Subaru responded

Thank you for your kind words about the quality and reliability of our service at IRraSubaru! We're delighted to hear that Alyssa in the Service Department provided you with excellent customer service. Your satisfaction is important to us, and we appreciate your positive feedback. We look forward to serving you again in the future!

March 02, 2024

Service was great, wait time was below expected and the waiting room is wonderful with big screen tv’s More

by phylliskennedy39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Hernandez
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Mar 07, 2024 -

Ira Subaru responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 01, 2024

Matthew was amazing. He’s so sweet and helpful and kept my up to date on my car. Will certainly work with him going forward! More

by anyac
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Owens
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Mar 07, 2024 -

Ira Subaru responded

We're thrilled to hear about your positive experience with Matthew! It's great to know that he was helpful, and sweet and kept you informed about your car. We appreciate your kind words and look forward to serving you in the future. Safe travels and thank you for choosing us!

February 29, 2024

They have made great improvements! A happy crew, efficient service and thorough. The new bay really makes a difference. More

by WayBetter
Recommend Dealer
Yes
Employees Worked With
Yvonne, Nadge, William Hernandez, Destiny Velasquez
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Mar 03, 2024 -

Ira Subaru responded

We're thrilled to hear that you've noticed great improvements, a happy crew, efficient service, and thorough attention to detail. We appreciate your recognition of our efforts and look forward to continuing to provide excellent service.

February 29, 2024

The service center front desk and phone people have greatly improved over the past year. Excellent customer service! More

by bertagal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Dejongh
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Mar 03, 2024 -

Ira Subaru responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 29, 2024

Treated with respect. I came in to have my 6 month maintenance the team there was very prompt and courteous and my car was done in about an hour. More

by Rw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew
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Mar 03, 2024 -

Ira Subaru responded

We're pleased to hear that you were treated with respect and that your 6-month maintenance at the dealership was a positive experience. It's great that the team was prompt, courteous, and efficient in servicing your car, completing the job in about an hour. We appreciate your business and look forward to serving you again in the future!

February 28, 2024

It was a nice, pleasant atmosphere with entertainment and refreshment's and my car was serviced I a timely fashion and the customer service representative was friendly knowledgeable and very accommodat More

by Herman
Recommend Dealer
Yes
Employees Worked With
Lindsey Silva
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Mar 02, 2024 -

Ira Subaru responded

Thank you for sharing your positive experience! It's wonderful to hear that you enjoyed a nice and pleasant atmosphere at our dealership. We're glad that your car was serviced in a timely fashion and that the customer service representative was friendly, knowledgeable, and accommodating. We appreciate your business and look forward to serving you again!

February 27, 2024

I was able to get a the day I looked and the service was great. More

by Andy.zeiberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne
Report | Print
Feb 27, 2024 -

Ira Subaru responded

It's fantastic to hear that you were able to get the car you wanted on the day you looked, and that you received great service. We appreciate your positive feedback. We look forward to serving you again in the future!

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