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Ira Subaru - Service Center

Danvers, MA

4.8
640 Reviews
Call Service Center (978) 739-8850

640 Reviews of Ira Subaru - Service Center

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August 08, 2025

I brought my car because the battery was dying, they fixed it very chick. The price was very fair. More

by Leticia Pacheco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne
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Aug 10, 2025 -

Ira Subaru responded

Hello Leticia, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 05, 2025

The workers are polite, friendly, respectful and helpful. The ladies in the service department and great and polite and very informative. More

by Therese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey in service department
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Aug 06, 2025 -

Ira Subaru responded

Hi Therese, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Subaru! Please don't hesitate to reach out if there's anything additional we can do for you.

August 05, 2025

People are friendly. The facility is clean with no lingering odors. There’s a large inventory of new cars and used. More

by Stremb
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Jimenez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Lopez
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Aug 06, 2025 -

Ira Subaru responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 03, 2025

Everything went as expected very well no problems at all all good thanks Again p More

by reysimpson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
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Aug 04, 2025 -

Ira Subaru responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 31, 2025

Everyone at Ira is extremely friendly, knowledgeable and helpful! The service is always as fast as possible, and top notch More

by Gnarlybrown13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naadim (sp?)
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Aug 02, 2025 -

Ira Subaru responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 31, 2025

Brought car (2025 Forester 16k miles) in for scheduled appointment for service for broken AC. I waited 2 1/2 hours to be told they found cause but cannot get part (back ordered). What a waste of time. More

by jeremy1171
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Aug 07, 2025 -

Ira Subaru responded

We apologize for the inconvenience of our back-ordered part. We understand your time is valuable and will work diligently to get your AC repaired as soon as possible. Thank you for your patience and understanding.

July 30, 2025

The technical advisor was excellent. She kept well informed The service took 3 days. The part needed had to ordered. Other than the part delay the overall experience was good More

by ays
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Particelli
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Aug 01, 2025 -

Ira Subaru responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

July 30, 2025

Service intake was very nice and professional. Waiting there for my car, was also very nice air conditioned, big screen tv, snacks , soft drinks etc. More

by bgondella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Pierre "JP" El Hachem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kat Phommathet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Habib Chaaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2025 -

Ira Subaru responded

Hi, we're delighted to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 28, 2025

Professional, clean, large waiting area for service dept. Americas Test Kitchen on the TV. Complimentary drinks and snacks. More

by JDFoote
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Badge in Service
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Jul 29, 2025 -

Ira Subaru responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 27, 2025

Eric changed my opinion about IRA Subaru. That you for the excellent service today Eric. I appreciate you! More

by Amiller69.am
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Report | Print
Jul 29, 2025 -

Ira Subaru responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Subaru. We hope you have a great day!

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