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Ira Subaru - Service Center

Danvers, MA

4.8
548 Reviews
Call Service Center (978) 739-8850

548 Reviews of Ira Subaru - Service Center

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September 23, 2023

Everything was explained to me by the video and I was shown exactly the repairs that were needed. More

by amy.woodbury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne
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Sep 26, 2023 -

Ira Subaru responded

Thank you for your kind words! We're delighted to hear that you had a top-notch experience during your visit. Providing exceptional customer service is a top priority for us, and your feedback is greatly appreciated. Thank you for your support!

September 22, 2023

Yvonne is so friendly and helpful with all my questions. I truly am glad to see her when I come for service on my car. The new facility is superb! More

by Debogra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne DeJongh 11482
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Sep 26, 2023 -

Ira Subaru responded

We are thrilled that Yvonne provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

September 22, 2023

Very professional and friendly stuff. My first maintenance appointment was quick. Loved the complimentary oil change and inspection. And they even washed my car! More

by IIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew was great!
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Sep 26, 2023 -

Ira Subaru responded

We are thrilled to have provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 22, 2023

Thanks for the great customer service that I received from Lindsey! It was wonderful that I got a ride home and back to the dealership. Lindsey and Jack are the best. More

by Jude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey
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Sep 26, 2023 -

Ira Subaru responded

We're thrilled to hear about your outstanding experience with Lindsey and Jack in our Service department. Providing exceptional and professional service is a top priority. Your satisfaction is important to us, and we're here to assist you whenever you need us. Thank you for choosing us, and we appreciate your kind words

September 21, 2023

Great service, Frank was very helpful and thoughtful. He explained everything very clearly and thoroughly. Thanks! More

by Brendankennedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
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Sep 23, 2023 -

Ira Subaru responded

We're so happy we were able to help you out!

September 20, 2023

Excellent service! They performed much better than some bigger dealerships. I’m staying with Ira Subaru. Thank you! More

by Anton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Hernandez, Destiny Velasquez
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Sep 22, 2023 -

Ira Subaru responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 16, 2023

IRA Subaru is a wonderful dealership. They have a terrific, friendly and efficient service team. More

by Karenjoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Owens, 5 stars
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Sep 19, 2023 -

Ira Subaru responded

Thank you for the Five-Star review and for choosing Ira Subaru. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

September 16, 2023

Professional and friendly service in remodeled spacious garage. Ira’s new service building is welcoming and well appointed. Staff looks happier. More

by rebecca b.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne. She is great!
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Sep 21, 2023 -

Ira Subaru responded

It's wonderful to hear that you received professional and friendly service in our remodeled spacious garage. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 13, 2023

Brought in our Outback for its first service at 6000 miles. The service center at the dealership is very timely and professional. I was dropped off back at home after leaving the car to be serviced. I w More

by cyril.malak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank and Lindsey and Sammy, William Hernandez, Destiny Velasquez
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Sep 27, 2023 -

Ira Subaru responded

Thank you for the Five-Star review and for choosing Ira Subaru. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

September 10, 2023

Their work is done with a smile. Their service representatives are courteous and polite. The premises are spacious and clean. Felt that we were important and our representative was t More

by wendyctaylor55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linsey Silva
Report | Print
Sep 23, 2023 -

Ira Subaru responded

Thank you so much for the positive review!

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