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Ira Subaru - Service Center

Danvers, MA

4.8
581 Reviews
Call Service Center (978) 739-8850

581 Reviews of Ira Subaru - Service Center

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October 19, 2023

The service at this dealership is the best! !! I’m 81, and always bring my cars back to dealership for service. This Subaru dealership is great.. and their sales staff is also one of the best More

by SubaruFAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger, Devin Looney, Scott Coughlin
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Oct 20, 2023 -

Ira Subaru responded

It's fantastic to hear that you've had a great experience with both the service and sales staff at Ira Subaru. Finding a reliable dealership for your cars can be invaluable, and it's wonderful to know that you've had a positive experience. We will continue to provide you with the excellent service you deserve!

Oct 20, 2023 -

SubaruFAN responded

This is not my first time with Ira Subaru, I also have dealt with Ira Toyota, and received the same courtesy from them. Obviously, all staff from this organization is chosen for their professionalism and knowledge of car maintenance. Good work Ira!

October 17, 2023

Service was very good I always service my car there and will continue too!come back More

by Diovanna119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Hernandez, Destiny Velasquez
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Oct 19, 2023 -

Ira Subaru responded

We are thrilled to hear that you had a very good experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 17, 2023

The service team is courteous, friendly, and knowledgeable. The environment is clean. They are respectful of people’s time and the challenge of getting to and from the dealer during business ho More

by LocalSubieOwner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
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Oct 19, 2023 -

Ira Subaru responded

It's fantastic to hear that the service team at our dealership is courteous, friendly, and knowledgeable. We're delighted that you found the environment clean and that we respect your time and the challenges of getting to and from the dealer during business hours. Specific and well-documented vehicle reviews and competent service advisors are highly appreciated. Your satisfaction is our priority, and we look forward to serving you again!

October 17, 2023

Team especially Dave could not have been better not a regular customer had issues with eyesite on way to Salem from pa. They were able to find problem correct it contacted me through in a timely manner More

by Laah
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
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Oct 19, 2023 -

Ira Subaru responded

It's wonderful to hear that our team, especially Dave, went above and beyond to help you, even though you're not a regular customer. Resolving the issue with your eyesight and handling everything with a smile and patience is highly commendable. We're thrilled to have turned a challenging situation into a great one for you. Your satisfaction is our priority, and we look forward to serving you again!

October 15, 2023

Continue to be very satisfied with my regular service at my Subaru dealer & appreciate the coupons sent to me & on 'My Subaru.com' website. More

by marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew & Yvonne
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Oct 17, 2023 -

Ira Subaru responded

We're delighted to hear that you continue to be very satisfied with the regular service at Ira Subaru. It's great to know that you appreciate the coupons provided to you, as well as the resources available on 'My Subaru.com' website. Your satisfaction and the value you receive from our services are important to us, and we're here to continue providing excellent service for all your future needs. Thank you for choosing us!

October 14, 2023

Yvonne was a God send! She went above and beyond helpfulness, and we are truly grateful. Excellent service with kindness, empathy, determination, and a smile! More

by lal63jeep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Dejongh
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Oct 17, 2023 -

Ira Subaru responded

We're thrilled to hear that Yvonne went above and beyond to provide you with excellent service. Kindness, empathy, and determination are important qualities that we value in our staff. Your satisfaction and positive experience are important to us, and we're here to continue assisting you with any further needs or questions you may have. Thank you for choosing us!

October 13, 2023

Grate service. Grate very professional Matthew.Beautiful fully renovated waiting area.Very good service.Thanks. More

by alira1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Hernandez, Destiny Velasquez
Report | Print
Oct 14, 2023 -

Ira Subaru responded

Thank you for sharing your positive feedback about the service and the renovated waiting area. It's great to hear that you had a great experience with Matthew and found the service to be very professional. A comfortable and beautiful waiting area can certainly enhance the overall experience. We appreciate your business. We look forward to assisting you in the future.

October 10, 2023

The employees are very friendly and willing to help you. The car was taken on time and repaired in a timely manner More

by dickmc48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David service desk
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Oct 12, 2023 -

Ira Subaru responded

Thank you for your kind words about our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

October 09, 2023

It’s always a great experience visiting Ira Subaru. Representatives make sure everything is taken care of and I feel very safe driving my car afterwards. More

by Genove
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Nadge Parker
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Oct 11, 2023 -

Ira Subaru responded

It's fantastic to hear that visiting Ira Subaru is always a great experience for you. When representatives ensure everything is taken care of and make you feel safe driving your car afterward, it speaks to our commitment to customer satisfaction and vehicle safety. Safe and enjoyable driving with your Subaru!

October 07, 2023

Kept after the warranty company to make the correct fix. Yvonne was great as always More

by commdad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Hernandez, Destiny Velasquez
Report | Print
Oct 10, 2023 -

Ira Subaru responded

That's great to hear! We're so glad Yvonne was able to provide you with such a positive experience. Thank you for taking the time to share your feedback! We appreciate your business and look forward to assisting you in the future.

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