Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
548 Reviews of Ira Subaru - Service Center
Sort by
August 18, 2023
Ira Subaru is a fabulous dealer to work with. Had a 12,000 mile checkup today. Quick and efficient. Waiting time was short. Service was beyond expectations. Matthew was particularly awesome to wo Had a 12,000 mile checkup today. Quick and efficient. Waiting time was short. Service was beyond expectations. Matthew was particularly awesome to work with. Thank you. More
by JAK
Employees Worked With
Matthew, William Hernandez, Destiny Velasquez
August 18, 2023
Had to wait almost 4 hours to get the results and price out work from a multi-point inspection then was given a loaner to come back the next day and after $2500 + spent on front brakes, CV axil, 4 new tire out work from a multi-point inspection then was given a loaner to come back the next day and after $2500 + spent on front brakes, CV axil, 4 new tires only to bring my car home from a 30 minute drive to find the low tire pressure indicator light on so now I need to bring the car in again 3 days in a row and waste more of my precious time not my idea of fun times! I had to call multiple times to get through and what complicated the situation was my Service Advisor was out sick the day my car was picked up. I am not happy about the responsiveness and respect for my time. More
by lreposa1
Employees Worked With
Lindsey Silva
August 13, 2023
Friendly and professional personnel at front desk. Great waiting area with TV, desks and soft chairs. Always a pleasure to do business with IRA. Great waiting area with TV, desks and soft chairs. Always a pleasure to do business with IRA. More
by William
Employees Worked With
William Hernandez
August 11, 2023
I had the pleasure of working with Nadge on my appointment this time around. She alone made my experience top notch and made me , a guy who is very anal about his car, feel comfortable and relaxed appointment this time around. She alone made my experience top notch and made me , a guy who is very anal about his car, feel comfortable and relaxed. She kept me informed with honesty about how long my appointment would take and kept me informed on when to come back. It’s because of team members like Nadge and the exceptional service team you guys have that I brought my business here from another dealership, and why I’ll be staying with you guys at IRA Subaru. Your staff does a tremendous job and can’t thank you guys enough. Thank you again Nadge! More
by austynjames76
Employees Worked With
Nadge
August 10, 2023
Mechanics high expertise. They don’t try to sell you unnecessary work. Service coordinator knows her car mechanics. They show you the problem with a video of the broken parts. They don’t try to sell you unnecessary work. Service coordinator knows her car mechanics. They show you the problem with a video of the broken parts. More
by Bobk
Employees Worked With
Yvonne Dejongh, 5 star
