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Ira Toyota Saco
Saco, ME
2,266 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,266 reviews
May 31, 2025
We bought an Avalon from Ira in 2021 and had a good experience so returned again looking for a used vehicle. We met Cooper and he zeroed right in on what I was looking for: low mileage, fair price and experience so returned again looking for a used vehicle. We met Cooper and he zeroed right in on what I was looking for: low mileage, fair price and one of 4 foreign made cars I was open to. Initially I drove a Mazda that I loved but it didn’t have the room I wanted. I was barely out the driveway when I knew the Subaru Outback was the right car for me. Most importantly I never felt pressured. Cooper was knowledgeable and wanted to help me find the right vehicle. Then we closed the deal (paperwork) with Brandon who had sold us the Avalon several years ago. You have a good team of sales agents who like what they do and want to make a buyer happy. More
by Floridagirl
Employees Worked With
Cooper, Brandon
May 29, 2025
I made a service appointment on line about 1 month prior to the date. I specified there were two recalls and said what they were. When I arrived I was told one could not be done because it entailed replacin to the date. I specified there were two recalls and said what they were. When I arrived I was told one could not be done because it entailed replacing airbags and it took about 6 hours to do. I had to make another appointment for that specific recall. I live 1.5 hours away. Had I been informed prior to this appointment, I would have rescheduled to a day they could get everything done at once. More
by Solomonrosman
Employees Worked With
Lacey
May 29, 2025
Quality service always. Service reps are friendly and knowledgeable. There is an inherent attempt to upsell service products but that's part of a corporate business model I' Service reps are friendly and knowledgeable. There is an inherent attempt to upsell service products but that's part of a corporate business model I'll assume. My reps was great and she made sure everything was done in a timely manner, Give Lacey a raise! On another note: I was perusing new vehicles on the lot while waiting for my service and noted there was zero new onsite inventory for the two models I'd be interested in. Spoke with a very nice and helpful sales rep in that regard and he noted that the models I had in mind were very popular and that lot inventory is kept low by Toyota. When I go to any store to buy something, especially a car, I want to thoroughly check it out. I might look to other dealerships to find what I need for a new vehicle when the time comes, which is very soon. More
by Boatwatch
Employees Worked With
Lacey
May 28, 2025
Very easy and accommodating to get a last minute inspection sticker. Check in and service was quick. However, 35 minutes after my car was ready, notified by text that it was done, I had not yet seen inspection sticker. Check in and service was quick. However, 35 minutes after my car was ready, notified by text that it was done, I had not yet seen my service manager. I had to check to find what was up. Hope this is not the norm. More
by Old man
Employees Worked With
Very pleased with initial contact to set up the appointment
May 28, 2025
Mike was friendly, professional, and reviewed all that needed to be done. Gave me an estimated of how much serving the Toyota would be and an idea as to how long it would take. Cost came in a little highe needed to be done. Gave me an estimated of how much serving the Toyota would be and an idea as to how long it would take. Cost came in a little higher than anticipated and done well before the 3-hour time estimate. I'll be happy to refer people to the Ira dealership. More
by Druladuke
Employees Worked With
Mike
May 27, 2025
I've been to 3 other Toyota dealerships in our area and Ira in Saco is my favorite. I trust the service managers and mechanics to do what they do right and not try to pad your ticket with add ons. So far, Ira in Saco is my favorite. I trust the service managers and mechanics to do what they do right and not try to pad your ticket with add ons. So far, so good! More
by jscooper30
Employees Worked With
Keith Stayte, Jessica Drost
May 23, 2025
Very patient and very friendly, professional and courteous. I felt very welcomed, considering I just moved out here from Carlsbad, California. I was very reassured that I was being taken care of. courteous. I felt very welcomed, considering I just moved out here from Carlsbad, California. I was very reassured that I was being taken care of.....A total positive experience. More
by jineu82
Employees Worked With
Michael
