Ira Toyota Saco

I felt that I was treated fairly and the salesman did a great job. He was easy to deal with without any pressure. great job. He was easy to deal with without any pressure. More

Buying the car was very easy and pressure free and the service department is exceptional. service department is exceptional. More

Trever and Katie were both wonderful as they walked me through a tough situation of my own creation. I bugged Trever constantly and his attitude never changed! through a tough situation of my own creation. I bugged Trever constantly and his attitude never changed! More

Very poor communication from our service representative during our appointment today. We dropped off our 2022 4Runner off at 9:40 for a 10 AM appointment. After being told the work would take 1 hour to 1 during our appointment today. We dropped off our 2022 4Runner off at 9:40 for a 10 AM appointment. After being told the work would take 1 hour to 1.5hours to complete we decided to wait until our service was complete. After about an 45 minutes we received a text recommending 3 additional services that were flagged during the 75K mile service inspection. All other inspections and services had already been completed. Two of the additional 3 recommended services were air filters and the 3rd was to flush the brake fluid. We approved the additional work immediately at about 10:30. At around 11:30 after asking for an ETA our representative tells us that flushing the brake fluid takes about 1.5 hours ( I call xx on that). By now I'm pretty upset that he didn't tell us that when we gave the ok for the additional work. I asked again at a little after 12:00 and was told it was coming down off the lift as we speak. Same at 12:15 and 12:35 We didn't end up getting out bill and keys until 1:00. Still no explanation and the worst possible communication. More

I came in extremely stressed with a story too long to tell. Trever (Tedesco) was extremely patient and understanding. He was able to fix my issue and alleviate my angst. He was professional and calming tell. Trever (Tedesco) was extremely patient and understanding. He was able to fix my issue and alleviate my angst. He was professional and calming. The general atmosphere was clean and pleasant. More

Quick, courteous, knowledgeable. Both the sales and service staff were exceptional. I highly recommend this dealership. Both the sales and service staff were exceptional. I highly recommend this dealership. More

I am always treated with kindness, respect, & understanding. Jessica is top notch!!! Yeah! Yeah! Yeah! understanding. Jessica is top notch!!! Yeah! Yeah! Yeah! More

The service advisor was attentive, friendly, and professional. She kept me informed regarding the status of my vehicle while ensuring all concerns were addressed. The wait was more than reasonable. professional. She kept me informed regarding the status of my vehicle while ensuring all concerns were addressed. The wait was more than reasonable. I also enjoyed the waiting room amenities. More

I was greeted within 5 minutes and drove in and was helped immediately by a service member. Within 3 1/2 hours I had 2 recalls done, oil change and tire rotation. I thought it would take all day, bu helped immediately by a service member. Within 3 1/2 hours I had 2 recalls done, oil change and tire rotation. I thought it would take all day, but did not! More