Ira Toyota of Orleans

Many times I've brought my Tundra to Orleans for service, I've been deceived by the service reps. From rep telling me they couldn't find anything wrong when I brought truck in because of grinding in 4 wheel I've been deceived by the service reps. From rep telling me they couldn't find anything wrong when I brought truck in because of grinding in 4 wheel drive. Rep said I didn't tell them noise happens when put in gear! Another rep tried to sell me 5 new tires! Said that's what I asked for.?Rarely does the time I'm told for truck to be serviced Is close to done. Always some made up excuse. More

They kept me in the loop on everything, even sending a video, showing the deficiencies. They called as soon as it was done, going over everything at the time of pickup. Tatiana Perez was very nice, profes video, showing the deficiencies. They called as soon as it was done, going over everything at the time of pickup. Tatiana Perez was very nice, professional, and too the point. I’m satisfied with Ira Toyota Orleans! More

Very pleased with everyone at IRA Toyota. The service representative, Marc Isaac Howard, is exceptional! Never been disappointed with the work performed. Thanks! The service representative, Marc Isaac Howard, is exceptional! Never been disappointed with the work performed. Thanks! More

I am on my third vehicle from this dealership. I appreciate the service department, which is excellent and very efficient. I appreciate the service department, which is excellent and very efficient. More

I am always pleased with the service I receive @ Orleans Toyota… 11 years! Most recent visit, Tatiana was wonderful to work with… attentive, kind , caring… a real professional!! Toyota… 11 years! Most recent visit, Tatiana was wonderful to work with… attentive, kind , caring… a real professional!! More

Easy, pleasant, fast and had what I was looking for. Very responsive on the phone. Very responsive on the phone. More

Excellent customer service and attention from Isaac. Very good follow up and clear explanations of work needed. Very good follow up and clear explanations of work needed. More

Through inspection- honored price given over phone for synthetic oil change Easy to get quick appointment synthetic oil change Easy to get quick appointment More

In for anniversary check on new Rav 4. Our advisor Zac was the best. He has a sense of humor and knows a bit about cars. He was also helpful with my 2013 and came from behind the fest to m Our advisor Zac was the best. He has a sense of humor and knows a bit about cars. He was also helpful with my 2013 and came from behind the fest to my car to see if he could help. We will keep him as our advisor. Also Bea was helpful in getting me to understand the new vehicles tech stuff. More

I’ve had to deal with the used car folks, service and salespeople. Everyone has been friendly, attentive, and prompt. I have full confidence in this dealership! salespeople. Everyone has been friendly, attentive, and prompt. I have full confidence in this dealership! More