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Ira Toyota of Orleans

Orleans, MA

4.4
596 Reviews

16 O'Connor Rd.

Orleans, MA

02653

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Showing 596 reviews

June 21, 2025

Tatiana was extremely friendly, courteous, and very helpful. Worked with me understanding my budget.Everyone in the office was lovely. I will definitely be using this Toyota service location again More

by Miss SQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
June 17, 2025

Marc, my service advisor was warm and welcoming, and explained everything that I needed under my warranty. You’re also explained to me about an important recall and got me scheduled for it next week. More

by leelob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Isaac
June 13, 2025

I had an appointment earlier in the day with Ira of Hyannis. Due to a staffing issue they needed to cancel my appointment. I then called Ira of Orleans and they were able to schedule me right away. More

by annlikesginn123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept. Chris
Jun 15, 2025 -

Ira Toyota of Orleans responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 11, 2025

Unfortunately because the tire I needed replaced was back ordered I had to buy two significantly raising my expected cost. However Chris Keddington and Issac were most helpful and lessened my pain. More

by Elin slavin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Keddington and Mark Issac …
Jun 13, 2025 -

Ira Toyota of Orleans responded

Hello Elin, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

June 11, 2025

I have been a longtime customer and have always experienced first class service. The staff is professional, courteous and knowledgeable. They are patient and encourage questions. They make sure y More

by pploop6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tatianna, Chris Keddington
Jun 15, 2025 -

Ira Toyota of Orleans responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 08, 2025

Convenient and competent service. Keeps me informed of pricing and timing Convenient and competent service More

by Wayne.draeger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cary Paine, Kristen Brooks
Jun 11, 2025 -

Ira Toyota of Orleans responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you. Please don't hesitate to reach out if there's anything additional we can do for you.

June 07, 2025

Fast Service! Easy to do business with! My Toyota 4Runner is in great hands when serviced here. More

by Tmlanglais
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David “Dutch” Frommeyer, Mackenzie Malone, Cary Paine, Kristen Brooks
Jun 10, 2025 -

Ira Toyota of Orleans responded

Hi, we are so happy to read such a great review about Ira Toyota of Orleans! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 06, 2025

We hit a curb and blew a tire The car was towed to Ira Toyota late on a Thursday afternoon. The service dept replaced the tire even though it meant staying late. Everyone was so nice and efficient about t More

by MJP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ISSAC?
Jun 10, 2025 -

Ira Toyota of Orleans responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 06, 2025

Chris was knowledgeable, highly competent, and kind in my visit today! He directed me to possibilities if maintenance, and the consideration of new tires. There was no pressure, just accurate data and analys More

by mpagosmarianne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in service.
Jun 10, 2025 -

Ira Toyota of Orleans responded

Hi, we're happy to hear you had such a positive experience with Chris! Feel free to reach out to us if you need anything. Have a wonderful day.

June 05, 2025

Jonathan the service writer was excellent to work with. The entire service department are very helpful. I spoke to Mike in the sales department who was helpful as well. More

by cameroneiseman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Taylor
Jun 10, 2025 -

Ira Toyota of Orleans responded

Hi, thank you for your kind review; we are happy to pass your comments to Jonathan and Mike Feel free to reach out to us if you need anything. Have a wonderful day. here at Ira Toyota of Orleans!

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