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Ira Toyota of Orleans

Orleans, MA

Overview
Reviews
Vehicles
4.6
723 Reviews
Call Dealership (774) 801-7100
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16 O'Connor Rd.

Orleans, MA

02653

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Showing 723 reviews

May 22, 2026

Great people, great service, minimal wait times, very reasonable prices, and Toyota taxi if you need it! More

by Oysterpond
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyla
Report | Print
May 19, 2026

Marc is the best! He’s always honest about wait times and when work needs to be done he’s honest about what the priorities are and what can wait. Grateful to have him More

by pajpriv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Howard
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May 22, 2026 -

Ira Toyota of Orleans responded

Hello, we're happy to hear you had such a positive experience with Marc! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 07, 2026

Mike was very accommodating with me in selling me my first car! I love it! Everyone I interacted with was also nice and welcoming. More

by Jocelyn K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Tullie
Report | Print
May 14, 2026 -

Ira Toyota of Orleans responded

Hi Jocelyn, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Toyota of Orleans! Please don't hesitate to reach out if there's anything additional we can do for you.

May 02, 2026

Mark and Louise are professional yet non threatening or pushy. I highly recommend Orleans Toyota! More

by Princess Yoda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark and Louise 🌟🌟🌟🌟🌟
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May 02, 2026 -

Princess Yoda responded

Big shout out to Mark and Louise for assisting me in purchasing my new Toyota Carolla Hatchback. I highly recommended Orleans Toyota. It’s great to support a local business!

April 25, 2026

Many times I've brought my Tundra to Orleans for service, I've been deceived by the service reps. From rep telling me they couldn't find anything wrong when I brought truck in because of grinding in 4 wheel More

by ejack1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tatiana was latest rep. She did a good job but I find it hard to believe no sticker was put on my truck even though it passed state inspection! Cracked tail light lens might cut Toyota employees? Be serious!!!
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Apr 27, 2026 -

Ira Toyota of Orleans responded

Hi, I am sorry your recent service did not meet your expectations. We strive to provide excellent service to each customer. I reviewed your service, and the services you requested, an oil change, a 4 wheel alignment, and a State Inspection generally take 2 ½ to 3 hours to complete. Our records indicate you checked in at 11:00am, and checked out at 1:49pm, a time of 2 hours and 49 minutes. I know you had some question about why we could not complete the State Inspection, and in reviewing the records I see you had a cracked taillight. Unfortunately, the State mandates that a vehicle with a cracked taillight has to be "Rejected". All State Inspections are digitally video recorded by the State, so there is no ability to bend the rules. If you have any other questions, please feel free to contact me via phone or email. Mark Davidson Service Manager Ira Toyota of Orleans 774-801-7053 mdavidson@group1auto.com

April 24, 2026

They kept me in the loop on everything, even sending a video, showing the deficiencies. They called as soon as it was done, going over everything at the time of pickup. Tatiana Perez was very nice, profes More

by Chester Fitness
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tatiana Perez
Report | Print
Apr 27, 2026 -

Ira Toyota of Orleans responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 22, 2026

Very pleased with everyone at IRA Toyota. The service representative, Marc Isaac Howard, is exceptional! Never been disappointed with the work performed. Thanks! More

by Tina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Isaac Howard
Report | Print
Apr 26, 2026 -

Ira Toyota of Orleans responded

Hello Tina, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!

April 17, 2026

I am on my third vehicle from this dealership. I appreciate the service department, which is excellent and very efficient. More

by vhp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tatiana
Report | Print
Apr 21, 2026 -

Ira Toyota of Orleans responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 14, 2026

I am always pleased with the service I receive @ Orleans Toyota… 11 years! Most recent visit, Tatiana was wonderful to work with… attentive, kind , caring… a real professional!! More

by Valerie.nobrega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tantiana
Report | Print
Apr 17, 2026 -

Ira Toyota of Orleans responded

Hi Valerie, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Orleans. If you have any further questions, please give us a call. We're always happy to help!

April 11, 2026

Easy, pleasant, fast and had what I was looking for. Very responsive on the phone. More

by jonathan Peter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Addison
Report | Print
Apr 18, 2026 -

Ira Toyota of Orleans responded

Hi Jonathan, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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