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Ira Toyota of Orleans

Orleans, MA

4.4
610 Reviews

16 O'Connor Rd.

Orleans, MA

02653

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Showing 610 reviews

June 28, 2025

Service coordinator Tatiana is excellent. Service was rendered speedily. Waiting area was comfortable, pleasant atmosphere More

by Fjchurn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tatiana
Jun 30, 2025 -

Ira Toyota of Orleans responded

Hello, we are very happy we could provide you with a positive experience with Tatiana! We are always more than happy to assist you if anything else comes up. Take care!

June 26, 2025

Trustworthy and Professional Dealership with Mr Chris & Ms Kyla on the top of customer service representatives! They are going above and beyond to ensure the maximum satisfaction for the customers! Highl More

by eugensepsi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Keddington & Kyla Genson
Jun 27, 2025 -

Ira Toyota of Orleans responded

Hi, we're so glad that we were able to go above and beyond your expectations! Thanks for the recommendation, and have an amazing day!

June 25, 2025

FABULOUS! !!! From the in take desk to the auto repair man. Outstanding!!!!! I will sing you excellent customer service to everyone I know!!! Your video tha More

by Carol751141
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Taylor & Tatiana know there job !!!! Great job
Jun 26, 2025 -

Ira Toyota of Orleans responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 22, 2025

Great service and Isaac's advice. My car and its new brakes made it ride like a new car. Compliments to the mechanic who worked on it. More

by Lich3712
Workmanship
Recommend Dealer
Yes
Employees Worked With
Isaac service department
Jun 24, 2025 -

Ira Toyota of Orleans responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Orleans. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 21, 2025

Tatiana was extremely friendly, courteous, and very helpful. Worked with me understanding my budget.Everyone in the office was lovely. I will definitely be using this Toyota service location again More

by Miss SQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jun 23, 2025 -

Ira Toyota of Orleans responded

Hi, thank you for your kind review; we are happy to pass along your comments to Tatiana here at Ira Toyota of Orleans! Please don't hesitate to reach out if there's anything additional we can do for you.

June 17, 2025

Marc, my service advisor was warm and welcoming, and explained everything that I needed under my warranty. You’re also explained to me about an important recall and got me scheduled for it next week. More

by leelob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Isaac
June 13, 2025

I had an appointment earlier in the day with Ira of Hyannis. Due to a staffing issue they needed to cancel my appointment. I then called Ira of Orleans and they were able to schedule me right away. More

by annlikesginn123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept. Chris
Jun 15, 2025 -

Ira Toyota of Orleans responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 11, 2025

Unfortunately because the tire I needed replaced was back ordered I had to buy two significantly raising my expected cost. However Chris Keddington and Issac were most helpful and lessened my pain. More

by Elin slavin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Keddington and Mark Issac …
Jun 13, 2025 -

Ira Toyota of Orleans responded

Hello Elin, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

June 11, 2025

I have been a longtime customer and have always experienced first class service. The staff is professional, courteous and knowledgeable. They are patient and encourage questions. They make sure y More

by pploop6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tatianna, Chris Keddington
Jun 15, 2025 -

Ira Toyota of Orleans responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 08, 2025

Convenient and competent service. Keeps me informed of pricing and timing Convenient and competent service More

by Wayne.draeger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cary Paine, Kristen Brooks
Jun 11, 2025 -

Ira Toyota of Orleans responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you. Please don't hesitate to reach out if there's anything additional we can do for you.

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