Ira Toyota of Orleans

I don’t go out of my way to get service here. Always an mis understanding. I had an appointment at 1 pm for oil change and was told to come back tomorrow to pick up. I said I was leaving car but Always an mis understanding. I had an appointment at 1 pm for oil change and was told to come back tomorrow to pick up. I said I was leaving car but to take 4/5 hours when you gave an appointment is crazy. My bill was overcharged for an oil change but manager took care of it More

Excellent experience! Very courteous and knowledgeable service rep. Comfortable waiting area. Very timely and great communication. Very courteous and knowledgeable service rep. Comfortable waiting area. Very timely and great communication. More

A very attentive and knowledgeable team. They all worked together. The signing of documents was a little clunky as they were learning a new system. i was anle to get a good trade in value a They all worked together. The signing of documents was a little clunky as they were learning a new system. i was anle to get a good trade in value and leave with a great gold certified Taco, I love my truck. More

I liked everything so far! 5 stars for the buying experience . I have had poor service from the repair department in the past so I’m not sure how the new owner has/will impro 5 stars for the buying experience . I have had poor service from the repair department in the past so I’m not sure how the new owner has/will improve on this. More

Needed to get two tires replaced in one afternoon on the last day of our trip, Isaac pulled it off and stayed a bit late at the end of the day to make sure it was done. Big thanks! last day of our trip, Isaac pulled it off and stayed a bit late at the end of the day to make sure it was done. Big thanks! More

Service manager was great, Marc Howard Issac. But had appt for 10am, dropped off car - and it wasn’t ready until 4:15 for a 25000 mile service. Crazy! But had appt for 10am, dropped off car - and it wasn’t ready until 4:15 for a 25000 mile service. Crazy! More

Everything went well with my service appointment. Great work. The service writers should be taught to greet the customers went they enter. Myself and another woman were standing there for. Several Great work. The service writers should be taught to greet the customers went they enter. Myself and another woman were standing there for. Several minutes not knowing what to do. A simple hi we’ll be right with you would be appreciated More

Kyla at the front desk was very nice and had a smile on her face which I liked very much. I thank my technician for doing an awesome job and making that video. It is all much appreciated! her face which I liked very much. I thank my technician for doing an awesome job and making that video. It is all much appreciated! More

Great experience from start to finish. Couldn’t be happier. Mike was great to deal with. Couldn’t be happier. Mike was great to deal with. More

Great people, great service, minimal wait times, very reasonable prices, and Toyota taxi if you need it! reasonable prices, and Toyota taxi if you need it! More