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Ira Toyota of Orleans

Orleans, MA

4.4
573 Reviews

16 O'Connor Rd.

Orleans, MA

02653

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Showing 573 reviews

March 21, 2025

Great service and pricing for new and used vehicles. They take pride in their work and service. More

by Wendyj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Howard, David “Dutch” Frommeyer, Mackenzie Malone, Cary Paine, Kristen Brooks
Mar 24, 2025 -

Ira Toyota of Orleans responded

Hi, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 18, 2025

Excellent t experience. Chris in Service is extremely helpful, professional and knowledgeable. Technicians were prompt with the service they performed and we received the More

by J&D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in Service
Mar 21, 2025 -

Ira Toyota of Orleans responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 15, 2025

You made it so easy to get service on short notice. You kept in contact throughout the replacement process and even gave me a free ride back from my home to retrieve my car. Thank you. More

by Stichickn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tatiana
Mar 17, 2025 -

Ira Toyota of Orleans responded

We are happy that the recent appointment you'd had with us went so well! Thank you and we look forward to seeing you again! Marlaine Ruby Customer Relations Manager

March 15, 2025

All staff are friendly, patient & knowledgeable. Clearly explained details & options for appt. Also offered free ride back & forth to home for long appt More

by LisaC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher, Jonathan & Dave/driver.
Mar 17, 2025 -

Ira Toyota of Orleans responded

We are pleased that your recent visit to us went well. Thank you and we look forward to seeing you again! Marlaine Ruby Customer Relations Manager

March 12, 2025

Had a major service on my truck and everything went smoothly. Chris the Assistant Service Manager was very helpful and explained everything thoroughly. More

by Mjoconnor7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Keddington
Mar 13, 2025 -

Ira Toyota of Orleans responded

We are always pleased to read that our staff was helpful and communicative regarding your service appointment! Chris is a welcome addition to our service desk!

March 12, 2025

I take my cars (all toyotas) to a different mechanic to get serviced unless I have something only toyota can do. Recently had recall work done; tried to get another issue addressed and got completely blo More

by Mondo420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
Mar 13, 2025 -

Ira Toyota of Orleans responded

We are sorry to read about your experience at our dealership and are surprised about the comment to "youtube" the problem. This does not sound like our team. If you could send your contact information, we can certainly address your concern ASAP. Sincerely, Marlaine Ruby Customer Relations Manager IRA Toyota of Orleans mruby@iratoyotaofhyannis.com

March 10, 2025

Car rode great after replacing a flat tire —extremely nice and helpful team of employees. More

by lcc10topco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan
Mar 13, 2025 -

Ira Toyota of Orleans responded

We are happy that we were able to take care of your flat tire issue and relieve your anxiety about your vehicle! Jonathan is a great addition to our staff!

February 27, 2025

Fast and great service department, extremely Accommodating, wonderful and knowledgeable. Mechanics easy to work with, highly. Recommend the service department. More

by geraldcarreiro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David “Dutch” Frommeyer, Mackenzie Malone, Cary Paine, Kristen Brooks
Mar 02, 2025 -

Ira Toyota of Orleans responded

Hi, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

February 21, 2025

Always courteous. Service and repairs were done quickly and communicated thoroughly before the work is started. More

by rmay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Feb 23, 2025 -

Ira Toyota of Orleans responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 13, 2025

Great service department. Easy to make appointments and people are very helpful and friendly. Thanks More

by dgt52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Assistant services manager
Feb 13, 2025 -

Ira Toyota of Orleans responded

So pleased that your visit went well and that your appointment making process was easy! Look forward to seeing you again! Marlaine Ruby Customer Relations Manager