Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Ira Toyota of Orleans

Orleans, MA

Overview
Reviews
Vehicles
4.4
584 Reviews
Call Dealership (774) 801-7100

16 O'Connor Rd.

Orleans, MA

02653

Directions

By Type

Showing 584 reviews

April 16, 2025

Service and follow up excellent. Jonathan kept us looped in and Chris great at checkout More

by Bapaddock1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
See prior
Report | Print
Apr 18, 2025 -

Ira Toyota of Orleans responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Toyota of Orleans! If you're ever in need of more help, please let us know!

April 09, 2025

They replaced my tires quickly and took care of a safety Toyota repair at no cost to me that I had not remembered to request. More

by Tonyp
Recommend Dealer
Yes
Employees Worked With
Ms Perez
Report | Print
Apr 10, 2025 -

Ira Toyota of Orleans responded

We are happy that you were taken care of quickly and that we were able to take care of a safety recall for you. Tatiana Perez is surely a great asset to our service department! Marlaine Ruby Customer Relations Manager

April 09, 2025

Prompt courteous service. Did not try to push service I was not introduced in. Nice people. More

by Nancyannquellnancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Issac Howard
Report | Print
Apr 10, 2025 -

Ira Toyota of Orleans responded

Thank you for your kind comments regarding your recent visit to us with your vehicle! We are very happy to hear that Marc Isaac Howard provided you with his usual great service. He is a great asset to us here at Ira Toyota of Orleans. Marlaine Ruby Customer Relations Manager

April 06, 2025

Chris was helpful and kept me informed throughout the process. The fact that I had a loaner vehicle made my life much less complicated while all the repairs are being made. More

by Mloebig
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Apr 09, 2025 -

Ira Toyota of Orleans responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 05, 2025

My service visit for an oil change and state inspection went very smoothly and efficiently. Service Advisor Tatiana Perez was knowledgeable and cordial. More

by mhfisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tatiana Perez
Report | Print
Apr 08, 2025 -

Ira Toyota of Orleans responded

Hi, we are very happy Tatiana Perez has provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

April 04, 2025

Friendly courteous service. Good service and quality response. All in a timely and effective manner More

by Tcowhey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris service
Report | Print
Apr 08, 2025 -

Ira Toyota of Orleans responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 04, 2025

Efficient, helpful staff, work finished in a reasonable amount of time. Waiting room is comfortable. More

by mwabbott
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Howard
Report | Print
Apr 08, 2025 -

Ira Toyota of Orleans responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 02, 2025

I had no appt. Someone was able to look the problem immediately. There was then a new problem. I was able to bring in my car the next day. I got a ride to work wit More

by 140pennylane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathon, Kristen Brooks
Report | Print
Apr 05, 2025 -

Ira Toyota of Orleans responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 31, 2025

All great - especially enjoyed shuttle driver. Also Service dept managed to fit me in before March coupon expired More

by Jozimma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with these people - service
Report | Print
Apr 05, 2025 -

Ira Toyota of Orleans responded

Hello Jozimma, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 28, 2025

Excellent service. Very customer focused. Assures customer understands the service being provided and how long it will take. Pricing seems reasonable. More

by jenenshop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac in Service Department
Report | Print
Mar 29, 2025 -

Ira Toyota of Orleans responded

Hi, thank you so much for the positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

1
2
3
4
...
59