
Ira Toyota of Orleans
Orleans, MA
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This dealership is phenomenal. I traded in a 2021 Tacoma to lease a 2023 Tundra. From the test drive all the way to the day I drove the Tundra home, everything was easy and painles I traded in a 2021 Tacoma to lease a 2023 Tundra. From the test drive all the way to the day I drove the Tundra home, everything was easy and painless. They really prioritize customer satisfaction, and were very transparent about everything. They made sure I got exactly what I wanted for the best deal they could possibly get me. Dutch was fantastic and would recommend him to anyone. Scott the finance manager, was so laid back and personable, wasn’t pushy to sell anything I didn’t want/need (which I find to be nice). Other dealerships are just so pushy and pressure you but this place was quite the opposite. I will absolutely be a returning customer. Side note; they’re very dog friendly and my little guy was there throughout the whole thing. I really recommend these guys More
We like Orleans Toyota very much but it shouldn't take 2 hours for a small service like oil change and tire rotation. We did have an appointment, perhaps you need to adjust your service schedule somehow. hours for a small service like oil change and tire rotation. We did have an appointment, perhaps you need to adjust your service schedule somehow. More
This dealership did an excellent job with my Toyota Prius. The service department is very good with keeping you informed and up to date with the progress of you vehicle. Prius. The service department is very good with keeping you informed and up to date with the progress of you vehicle. More
I’m very unhappy with the treatment this visit. I made an appointment, oil change, inspection, rotation normal stuff so I said I would wait. Got there they said it would be at least2 hours. So they I made an appointment, oil change, inspection, rotation normal stuff so I said I would wait. Got there they said it would be at least2 hours. So they gave me a ride home to pick it up later. I heard nothing so I called about 5:45. They were about to do the inspection, I needed a ride the guy had gone home. Finally got a ride picked it up the next day. All that for normal everyday stuff. I know there is a help problem but don’t tell me one thing and not be able to back it up. More