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Ira Toyota of Orleans

Orleans, MA

4.4
612 Reviews

16 O'Connor Rd.

Orleans, MA

02653

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Showing 612 reviews

August 30, 2023

The people are so friendly and helpful! They offer extra courtesies, like bringing the car to you at yhe entrance on a rainy day. More

by katimler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lillian
Sep 06, 2023 -

Ira Toyota of Orleans responded

Thank you for your kind words for our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

August 29, 2023

The folks at the service counter were very friendly. Made it easy to check in for a service appointment. Car was ready in the time frame the told me. Easy and quick. Thank you. More

by alisonay1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Harrington, Tatiana Perez, Marc "Issac" Howard
Sep 12, 2023 -

Ira Toyota of Orleans responded

We were pleased to hear that we could provide a quick and efficient service. It was a pleasure to assist you again in the future!

August 29, 2023

I like going to this dealership very much. The staff is very professional and they do a good job explaining the work they did on my vehicle. More

by ccbeil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tatiana Perez
Sep 07, 2023 -

Ira Toyota of Orleans responded

Thank you for the Five-Star review and for choosing Ira Toyota of Orleans. We were pleased to hear that we provided you with an excellent sales experience. We appreciate your business and look forward to serving you again.

August 28, 2023

Contact personal are efficient and friendly intake was painless waiting accommodations are very comfortable charges were thoroughly explained More

by Whitsa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tatiana perez, Tatiana Perez
Sep 01, 2023 -

Ira Toyota of Orleans responded

Thank you for the kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

August 28, 2023

Excellent Customer service here! Talk to Cary he will give you an excellent deal on car. Would definitely shoo here again! More

by Coffeelover7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cary Paine
Sep 03, 2023 -

Ira Toyota of Orleans responded

Congratulations on your new vehicle! We are thrilled that Cary provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

August 24, 2023

Very courteous staff. Clear explanation of service and recommendations for next servicing. Comfortable waiting room. Easy to find. More

by Jan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc "Issac" Howard
Aug 26, 2023 -

Ira Toyota of Orleans responded

Thank you for the kind words! We are excited to hear that we were able to provide you with a great experience!

August 23, 2023

Lilly, my service person, was very helpful and efficient. Mechanic was good also, got my new tires mounted & balanced and 4 wheel alignment. Thanks for your help More

by Createscreenname
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lilly, Doug
Sep 06, 2023 -

Ira Toyota of Orleans responded

Thank you for your kind words for our staff, we appreciate it!

August 21, 2023

Tataiana is a fantastic service rep! She is always helpful and pleasant. I had a friend with me today and he mentioned to me that he needed tires for his wife's car - so I introduced him More

by scout2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tatiana Perez
Sep 14, 2023 -

Ira Toyota of Orleans responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Tatiana went beyond to help meet your expectations. We look forward to the opportunity to assist you again in the future!

August 19, 2023

The people at the dealership are great. The IRA ORGANIZATION Call Center in Houston TX leaves a lot to be desired. The call center personnel tell you anything you want to hear. There More

by Mike.furey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tatiana Perez
Sep 21, 2023 -

Ira Toyota of Orleans responded

We appreciate you taking the time to leave us this feedback.

August 18, 2023

Extremely helpful in getting my problem resolved and on the road back to CT. Went out of their way to help me even without an appointment. Thank you so much. More

by lcwrgw25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tatiana Perez
Sep 07, 2023 -

Ira Toyota of Orleans responded

We are pleased to provide convenient and professional service when it is time to service your vehicle. Thank you for your kind words and your Five Star review. We look forward to the pleasure of assisting you again. We appreciate your business.

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