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Ira Toyota of Orleans

Orleans, MA

Overview
Reviews
Vehicles
4.4
612 Reviews
Call Dealership (774) 801-7100

16 O'Connor Rd.

Orleans, MA

02653

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Showing 612 reviews

August 17, 2023

Ira Orleans Toyota is fantastic, very customer focused. They keep you informed of the repairs and are competitively priced. Kudos to a great team! More

by Ashleyc3rd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Harrington, Tatiana Perez, Marc "Issac" Howard
Report | Print
Sep 06, 2023 -

Ira Toyota of Orleans responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 15, 2023

Fine, courteous. Pleased with shuttle service!! 😉. Will recommend thi dealer’s service department to friends. More

by rmalloybc1975
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lila
Report | Print
Aug 18, 2023 -

Ira Toyota of Orleans responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 14, 2023

People were great. Everything went as plan beside the RMV website going down. Would buy again from here More

by Turtle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mackenzie Malone, Ozzy Perez
Report | Print
Aug 16, 2023 -

Ira Toyota of Orleans responded

Our utmost priority is to ensure that our customers are fully content with our services. We regret any inconvenience you may have experienced during your visit, but we are pleased to learn that our sales staff provided you with excellent customer service. Thank you for taking the time to share your Five Star review with us, and we'll look forward to serving you again.

August 11, 2023

Very friendly, very informative. Patiently answer all questions and concerns. Marc Issac at the service department was extremely helpful. More

by Henry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc "Issac" Howard
Report | Print
Aug 26, 2023 -

Ira Toyota of Orleans responded

Thank you for your kind words for our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

August 10, 2023

My 20000 mile check up started on time and finished when promised. Tatiana was personable and professional. It was a very good experience. More

by stewartepattison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tatiana Perez
Report | Print
Sep 06, 2023 -

Ira Toyota of Orleans responded

Thank you for your kind words for our staff, we appreciate it!

August 07, 2023

I was very pleased with all aspects from making the appointment for routine maintenance to having my car serviced. All staff was professional and friendly. More

by Jean.clancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas
Report | Print
Aug 12, 2023 -

Ira Toyota of Orleans responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

August 04, 2023

Ira Toyota staff are always friendly and informative. The service department does a great job. More

by didymus
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Rick Harrington, Tatiana Perez, Marc "Issac" Howard
Report | Print
Aug 25, 2023 -

Ira Toyota of Orleans responded

We are delighted that you had a pleasant experience with the service department. Thank you for choosing Ira Toyota of Orleans and we are eager to serve you again for any of your automotive requirements.

August 03, 2023

Salesperson awesome. Poor communication from the top down. It took 8 days to finally get vehicle. During that time I was not kept up to date about status on a consistent More

by ngunn143
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rob Iodice, Manny Joseph
Report | Print
Sep 24, 2023 -

Ira Toyota of Orleans responded

Hello Nancy, It's Rob Iodice, General Manager at Ira Toyota of Orleans. I'm sorry that it took longer than expected to deliver the car but we wanted to make sure that the repairs that were needed got done and we did not rush through the process. I will have our staff work on better communication. Thank you for your much-appreciated business. Thanks, Rob Iodice General Manager (774) 801-7012

August 02, 2023

The folks who work in the service department are warm, kind and extremely professional! I’m always pleased and impressed by how I’m treated, and how every customer present and on the phone are treated as More

by mpetri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lillian was great as well. I’m sorry I forgot the other man’s name. , Tatiana Perez
Report | Print
Aug 09, 2023 -

Ira Toyota of Orleans responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 02, 2023

Always have been accommodating and knowledgeable regarding repairs to my vehicle.Tatiana is an excellent service representative. She is my go to person! Thank-you for all you do. More

by jlizzy49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tatiana Perez
Report | Print
Aug 09, 2023 -

Ira Toyota of Orleans responded

We're happy to hear you had such a positive experience with our team!

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