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Ira Toyota of Orleans

Orleans, MA

4.4
613 Reviews

16 O'Connor Rd.

Orleans, MA

02653

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Showing 613 reviews

August 02, 2023

Always have been accommodating and knowledgeable regarding repairs to my vehicle.Tatiana is an excellent service representative. She is my go to person! Thank-you for all you do. More

by jlizzy49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tatiana Perez
Aug 09, 2023 -

Ira Toyota of Orleans responded

We're happy to hear you had such a positive experience with our team!

August 02, 2023

The customer service person Tatiana is awesome, so helpful and cheerful. I really enjoyed my experience today. More

by apaganallis
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Tatiana Perez
Aug 09, 2023 -

Ira Toyota of Orleans responded

We're glad you had such a wonderful experience with us!

July 31, 2023

Very knowledgeable and friendly service staff, and liked the frequent text updates from our rep ira More

by chasvt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc "Issac" Howard
Aug 02, 2023 -

Ira Toyota of Orleans responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 29, 2023

Very courteous and helpful and knowledgeable , Salesman Ozzy excelkent esoecially setting up the systems -love the car More

by Brideysmom
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
New man In Finance debt excellent, Ozzy Perez
Aug 09, 2023 -

Ira Toyota of Orleans responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 28, 2023

I purchased my Highlander Platinum from Orleans Toyota and have had excellent service on this car and my past Toyotas. Yesterday it took 3 hours for an oil change and tire rotation, this is unacceptable. More

by lumbard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tatiana Perez
July 27, 2023

The service was done efficiently and in the time promised. The waiting room was comfortable. More

by jaywalpole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tatiana Perez
Jul 30, 2023 -

Ira Toyota of Orleans responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 19, 2023

This dealership is phenomenal. I traded in a 2021 Tacoma to lease a 2023 Tundra. From the test drive all the way to the day I drove the Tundra home, everything was easy and painles More

by d.karnes542
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott B, David “Dutch” Frommeyer
Aug 01, 2023 -

Ira Toyota of Orleans responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

July 19, 2023

The most helpful service advisor I have ever come across. Been driving for 53 years. Thank you Douglas Wheelock. More

by FJ Guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Wheelock
Jul 28, 2023 -

Ira Toyota of Orleans responded

Thank you for your kind words and this wonderful review!

July 18, 2023

I am very happy with quality of the service that they have provide on service! They can not be beat! More

by walywonderful
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Wheelock
Jul 21, 2023 -

Ira Toyota of Orleans responded

We are thrilled that you had a pleasant service visit!

July 18, 2023

You don’t want know how bad experience was for starters the service desk was in total disarray More

by Dubisary
Service Communication
Recommend Dealer
No
Employees Worked With
Tatiana Perez, Marc "Issac" Howard
Jul 21, 2023 -

Ira Toyota of Orleans responded

Hello, My name is Rob Iodice, General Manager at Ira Toyota. I'm reaching out to you regarding your recent visit to our store. I'd like to discuss this with. Please call me at (774) 801-7012. I look forward to hearing from you soon. Thanks, Rob Iodice, General Manager

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