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Ira Toyota of Orleans

Orleans, MA

4.4
577 Reviews

16 O'Connor Rd.

Orleans, MA

02653

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Showing 577 reviews

September 03, 2019

Wow! What a great experience Had a problem with the tire sensors in my Lexus Nx200t while vacationing on the Cape. Called the dealer in Hyannis and they said the wait would be sev More

by Ironmanjon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Colby, Emmanuel Joseph
Sep 04, 2019 -

Ira Toyota of Orleans responded

We are so glad that our team was able to help out and get you back on the road quickly so you could enjoy your vacation! Thank you very much for sharing your story and commending Sarah and our Service Team. We really appreciate it!

August 29, 2019

Land Cruiser Complete review of entire vehicle including tires, hold down straps, heat shield rattle , brakes, checked all fluids, all on a timely basis meeting th More

by jjekmacd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Marcotte, Sarah Colby
Aug 30, 2019 -

Ira Toyota of Orleans responded

Thank you for coming to Orleans Toyota for your auto service needs! We are so happy to hear that your service appointment went smoothly and was completed in a timely manner. Have a wonderful weekend!

August 21, 2019

Excellent experience I had a great experience using Orleans Toyota. Teddy and Chad made it a fast and easy lease. I was in a new car and out of the old one in a total of More

by Duke123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted Thrand, Chad Holbert
Aug 22, 2019 -

Ira Toyota of Orleans responded

Congratulations on your new lease! We are delighted to hear that Teddy and Chad made the transition from your old car into your new one quick and easy. Thank you for coming to Orleans Toyota!

August 17, 2019

Love the service! As always, Orleans Toyota was exemplary in every aspect of their service. Explanation of work to be performed, timing and cost were thoroughly explain More

by Fopdaddy1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gina Ripa
Aug 19, 2019 -

Ira Toyota of Orleans responded

It makes our day to hear that you've received consistently excellent service from the Orleans Toyota team! We are glad that your recent visit went smoothly and that you were back on the roads in a timely manner. Thank you so much for coming to us for all your auto service needs and have a wonderful week.

August 16, 2019

Very professional, customer oriented Title says it all. Happy faces all around. I could go on and on but I really don't need twenty five to document my service today. More

by Mr bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dont remember ANY names
Aug 16, 2019 -

Ira Toyota of Orleans responded

Happy customers make our day! Thanks so much for supporting Orleans Toyota with a five-star review.

August 14, 2019

Mixed bag of service - arrived with a tire problem. Service person, Nicole, told me I had to get in line to get service. Apparently tire repair is not eligible for an appo More

by hps
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Yates
Aug 14, 2019 -

Ira Toyota of Orleans responded

Thank you for your review of Orleans Toyota. Your feedback about your tire repair needs is greatly appreciated and even though we fixed it quickly, I'm sorry if our tire service process is unclear. If you have any further questions, please do not hesitate to reach out. Thank you, Judy Johnson - Customer Relations Manager - 774-487-3322.

August 13, 2019

Another great service Routine service on my truck was completed on time, and the staff is always friendly & helpful. Grateful for our local Toyota dealership & service depa More

by Lalu349
Recommend Dealer
Yes
Employees Worked With
Sarah Colby
Aug 13, 2019 -

Ira Toyota of Orleans responded

We are grateful to have you as an Orleans Toyota customer! Thanks so much for posting about your recent service visit with us. We look forward to serving you next time.

August 12, 2019

very good as usual. prompt friendly knowledgeable service. Explained everything, and even gave me a discount on something i had not planned on. I've been with them 1 More

by annab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Marcotte
Aug 12, 2019 -

Ira Toyota of Orleans responded

Hi Anna - It makes our day to hear that you've received consistently great service from the Orleans Toyota team for 12 years! We are overjoyed to have your continued support. Thank you so, so much!

August 08, 2019

Long drive but worth it! I have used Orleans Toyota Service for many years on several different cars I have owned. We have since moved an hour away but it is worth it to me to More

by Alaplaya225
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gina Ripa, Nicole Yates
Aug 08, 2019 -

Ira Toyota of Orleans responded

It means a lot that you make the drive out to visit us at Orleans Toyota! We are thrilled that you have been able to depend on our team for knowledgeable and respectful service time and time again. Thank you so much for your continued support, it really means a lot to us.

August 05, 2019

Tire repair I was a walk-in and was helped immediately. Polite help and quick repair at no cost. I will keep coming back here for service More

by Bluecar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Yates
Aug 05, 2019 -

Ira Toyota of Orleans responded

We couldn’t ask for a better review of Orleans Toyota, thanks so much. We look forward to working with you in the future and hope you have a great day!

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