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Ira Toyota of Orleans

Orleans, MA

4.4
591 Reviews

16 O'Connor Rd.

Orleans, MA

02653

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Showing 591 reviews

November 01, 2019

I have dealt with Gina and Nicole in the service dept... both are professional, courteous and professional.. they do their best to make the experience as painless as possible and I appreciate that.. steve g More

by Steve g.
Recommend Dealer
Yes
Employees Worked With
Gina Ripa, Nicole Yates
Nov 01, 2019 -

Ira Toyota of Orleans responded

Hey, Steve! Thank you very much for your review! I'm happy you had a good experience working with Gina and Nicole. Come back and see us again soon at Orleans Toyota!

October 18, 2019

renewing a lease The staff at Orleans Toyota made my experience pleasant from start to finish. Scott Addison handled my purchase as he did last time it went seamlessl More

by Zeketasha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Addison, Gina Ripa, David “Dutch” Frommeyer
Oct 18, 2019 -

Ira Toyota of Orleans responded

Zeketasha, thank you for the review and for returning to Orleans Toyota! We are glad to hear you had a good experience with Scott and appreciate your kind feedback. We look forward to seeing you next time.

October 16, 2019

25,000 mile service Excellent service, good communication, clean and comfortable waiting area. Jonathan greeted me quickly and handled my complimentary 25,000 mile servi More

by rav4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Keenan
Oct 16, 2019 -

Ira Toyota of Orleans responded

There are so many compliments in your review which we just love! Thank you so much for trusting us with your Toyota RAV4. We appreciate your support and look forward to our continued relationship.

October 16, 2019

Third free service I love my 2017 Prius Prime but wish there were more chargers in this area. Salesperson new very little about this and it took more than six months of More

by Pat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Carter
Oct 18, 2019 -

Ira Toyota of Orleans responded

Pat, I'm so very glad that you love your car and the economic benefits. Thank you for information regarding the juicing. We do not have as many of these vehicles on Cape as in more urban areas so we are still learning too. Thank you for your feedback. I will pass that information to the General Sales Mgrs. in both of our Toyota stores. Thank you for your business and your time. Judy Johnson, Customer Relations Mgr. 508-775-1230

October 10, 2019

Service with a smile! Jonathan, Sarah, Nicole, and Gina are the best! Dave runs a tight ship and it’s always smooth sailing with them! More

by Happy Customer
Recommend Dealer
Yes
Employees Worked With
Rick Harrington, David Marcotte, Gina Ripa, Sarah Colby, Jonathan Keenan, Nicole Yates
Oct 11, 2019 -

Ira Toyota of Orleans responded

Thank you so much for reviewing Orleans Toyota and commending our team! We love that you can depend on them for friendly service. Hope to see you next time!

October 01, 2019

Purchased a used Tundra Made the purchase easy. Gary is a great salesperson. Rob was also very helpful. The overall experience was terrific. Not heavy handed. I continue to b More

by Diane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary
Oct 01, 2019 -

Ira Toyota of Orleans responded

Hi Diane - Thank you for coming back to Orleans Toyota! We are thrilled that you had another positive experience working with Gary and Rob. We are grateful for your continued support and wish you safe driving!

September 30, 2019

Courteous friendly VERY informative service staff from first contact thru close of business with cashier, especially Gina! who stopped my coffee flood. A great day!!! More

by BigBaze
Recommend Dealer
Yes
Employees Worked With
Gina Ripa, Sarah Colby, Nicole Yates
Sep 30, 2019 -

Ira Toyota of Orleans responded

We are so happy to hear that you enjoyed your time with us at Orleans Toyota! Thank you so much for trusting us with your business.

September 28, 2019

Trade and purchase I brought a Corolla to Orleans Toyota for maintenance and saw a car I wanted to trade it in for. (The new car was bigger and more comfortable to drive More

by Fabian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob (the Manager), Emmanuel Joseph
Sep 30, 2019 -

Ira Toyota of Orleans responded

Hi Fabian - It makes our day to hear that you're enjoying your new vehicle, congratulations! We appreciate you coming to Orleans Toyota for all your auto service needs. Safe driving!

September 27, 2019

Service They have always been helpful and timely. I never have an issue getting an appointment and they answer all my questions about the repairs needed. More

by Knegri
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Carter
Sep 27, 2019 -

Ira Toyota of Orleans responded

It makes our day to hear that you can depend on the Orleans Toyota team for helpful service, every time! Thank you very much for choosing us for all your auto service needs. We hope you have a wonderful weekend!

September 24, 2019

Service review Today’s service was greeted with courtesy and friendship! I can’t thank them enough for fitting me in, despite my issue of being out of town. Extremel More

by Quite Pleased!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen, Sarah Colby
Sep 24, 2019 -

Ira Toyota of Orleans responded

We are glad that our Service Team was able to get you in for repairs and deliver friendly service! Thank you so much for reviewing and rating us. We hope to see you again at Orleans Toyota.

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