
Ira Toyota of Orleans
Orleans, MA
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Wow! What a great experience Had a problem with the tire sensors in my Lexus Nx200t while vacationing on the Cape. Called the dealer in Hyannis and they said the wait would be sev Had a problem with the tire sensors in my Lexus Nx200t while vacationing on the Cape. Called the dealer in Hyannis and they said the wait would be several hours but the Orleans Toyota was much closer to me. Called their service department. A knowledgeable service person asked for basic information. She said come on in. Got there and found Sarah who knowledgeably diagnosed the issues and asked me to wait while the service technician brought in the car. About 30 minutes later, Sarah found me in the comfortable waiting room and told me that all tires were thoroughly checked and the sensor was reset. I was good to go. The cost was perfect! It was performed at no charge! Way to go Toyota of Orleans More
Land Cruiser Complete review of entire vehicle including tires, hold down straps, heat shield rattle , brakes, checked all fluids, all on a timely basis meeting th Complete review of entire vehicle including tires, hold down straps, heat shield rattle , brakes, checked all fluids, all on a timely basis meeting the commited schedule More
Excellent experience I had a great experience using Orleans Toyota. Teddy and Chad made it a fast and easy lease. I was in a new car and out of the old one in a total of I had a great experience using Orleans Toyota. Teddy and Chad made it a fast and easy lease. I was in a new car and out of the old one in a total of two days or so. More
Love the service! As always, Orleans Toyota was exemplary in every aspect of their service. Explanation of work to be performed, timing and cost were thoroughly explain As always, Orleans Toyota was exemplary in every aspect of their service. Explanation of work to be performed, timing and cost were thoroughly explained before hand. I took advantage of their courtesy ride service so there was minimal interruption to my day. The work was done in a timely fashion by mechanics I can trust. Just another example of fine friendly service! More
Very professional, customer oriented Title says it all. Happy faces all around. I could go on and on but I really don't need twenty five to document my service today. Title says it all. Happy faces all around. I could go on and on but I really don't need twenty five to document my service today. More
Mixed bag of service - arrived with a tire problem. Service person, Nicole, told me I had to get in line to get service. Apparently tire repair is not eligible for an appo - arrived with a tire problem. Service person, Nicole, told me I had to get in line to get service. Apparently tire repair is not eligible for an appointment as I requested to come back a different day. Tire service is not free-$40. Tire was repaired within 45 minutes-good service. However, it seems like you should be able to make an appointment for any paid service. Do they really want you to go to a tire place instead? Seems like the ” sales prevention department “. More
Another great service Routine service on my truck was completed on time, and the staff is always friendly & helpful. Grateful for our local Toyota dealership & service depa Routine service on my truck was completed on time, and the staff is always friendly & helpful. Grateful for our local Toyota dealership & service department. thanks! More
very good as usual. prompt friendly knowledgeable service. Explained everything, and even gave me a discount on something i had not planned on. I've been with them 1 prompt friendly knowledgeable service. Explained everything, and even gave me a discount on something i had not planned on. I've been with them 12 years and I don't want to go anywhere else. More
Long drive but worth it! I have used Orleans Toyota Service for many years on several different cars I have owned. We have since moved an hour away but it is worth it to me to I have used Orleans Toyota Service for many years on several different cars I have owned. We have since moved an hour away but it is worth it to me to continue with the folks at Orleans Toyota Service. They are personable, knowledgeable, accommodating, and respectful of my time. Although I now have several local options for larger Toyota service departments, I will continue to drive to Orleans because I like and trust them. More
Tire repair I was a walk-in and was helped immediately. Polite help and quick repair at no cost. I will keep coming back here for service I was a walk-in and was helped immediately. Polite help and quick repair at no cost. I will keep coming back here for service More