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Ira Toyota of Orleans

Orleans, MA

4.4
591 Reviews

16 O'Connor Rd.

Orleans, MA

02653

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Showing 591 reviews

September 24, 2019

Outstanding Service I just love the service staff at Orleans Toyota. They are consistently helpful and accommodating every time I visit for service. They explain things More

by Furmom2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Marcotte, Gina Ripa, Sarah Colby, Nicole Yates
Sep 24, 2019 -

Ira Toyota of Orleans responded

Thank you for your review of Orleans Toyota! We are so pleased to have your support as well as receiving your compliments about our hard-working staff. We would love the opportunity to work with you again soon. Have a great day!

September 18, 2019

Lexus Service We take both of our Lexus cars there for maintenance and inspection. They are a great service department to deal with. They offer a headlight bright More

by JOG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Yates
Sep 18, 2019 -

Ira Toyota of Orleans responded

Thank you for coming to Orleans Toyota for all your maintenance and inspection needs! We are thrilled that you can count on our Service Department to take great care of your vehicles. We appreciate your support and look forward to your next visit with us.

September 12, 2019

All explained and fixed This is the best service center! Expertly run. Can depend on quality care. Waiting area comfortable. Trust their opinions and service and repairs. Fe More

by N hey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gina Ripa
Sep 13, 2019 -

Ira Toyota of Orleans responded

We are honored that you would say we have the best service center! Thank you so much for the kind words about our service and facilities. We look forward to our continued relationship.

September 04, 2019

Love my new RAV4!!! Manny was great! Helpful, courteous, funny! My first RAV4 and Manny took the time to review all the different options. My dog Salty just loves her new More

by TNT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Holbert, Emmanuel Joseph
Sep 04, 2019 -

Ira Toyota of Orleans responded

Thank you for your review of Orleans Toyota! We are so pleased you had a great car-buying experience with Manny and it's wonderful you are enjoying your new Toyota RAV4! Have a great day and see you next time.

September 03, 2019

Wow! What a great experience Had a problem with the tire sensors in my Lexus Nx200t while vacationing on the Cape. Called the dealer in Hyannis and they said the wait would be sev More

by Ironmanjon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Colby, Emmanuel Joseph
Sep 04, 2019 -

Ira Toyota of Orleans responded

We are so glad that our team was able to help out and get you back on the road quickly so you could enjoy your vacation! Thank you very much for sharing your story and commending Sarah and our Service Team. We really appreciate it!

August 29, 2019

Land Cruiser Complete review of entire vehicle including tires, hold down straps, heat shield rattle , brakes, checked all fluids, all on a timely basis meeting th More

by jjekmacd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Marcotte, Sarah Colby
Aug 30, 2019 -

Ira Toyota of Orleans responded

Thank you for coming to Orleans Toyota for your auto service needs! We are so happy to hear that your service appointment went smoothly and was completed in a timely manner. Have a wonderful weekend!

August 21, 2019

Excellent experience I had a great experience using Orleans Toyota. Teddy and Chad made it a fast and easy lease. I was in a new car and out of the old one in a total of More

by Duke123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted Thrand, Chad Holbert
Aug 22, 2019 -

Ira Toyota of Orleans responded

Congratulations on your new lease! We are delighted to hear that Teddy and Chad made the transition from your old car into your new one quick and easy. Thank you for coming to Orleans Toyota!

August 17, 2019

Love the service! As always, Orleans Toyota was exemplary in every aspect of their service. Explanation of work to be performed, timing and cost were thoroughly explain More

by Fopdaddy1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gina Ripa
Aug 19, 2019 -

Ira Toyota of Orleans responded

It makes our day to hear that you've received consistently excellent service from the Orleans Toyota team! We are glad that your recent visit went smoothly and that you were back on the roads in a timely manner. Thank you so much for coming to us for all your auto service needs and have a wonderful week.

August 16, 2019

Very professional, customer oriented Title says it all. Happy faces all around. I could go on and on but I really don't need twenty five to document my service today. More

by Mr bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dont remember ANY names
Aug 16, 2019 -

Ira Toyota of Orleans responded

Happy customers make our day! Thanks so much for supporting Orleans Toyota with a five-star review.

August 14, 2019

Mixed bag of service - arrived with a tire problem. Service person, Nicole, told me I had to get in line to get service. Apparently tire repair is not eligible for an appo More

by hps
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Yates
Aug 14, 2019 -

Ira Toyota of Orleans responded

Thank you for your review of Orleans Toyota. Your feedback about your tire repair needs is greatly appreciated and even though we fixed it quickly, I'm sorry if our tire service process is unclear. If you have any further questions, please do not hesitate to reach out. Thank you, Judy Johnson - Customer Relations Manager - 774-487-3322.

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