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Ira Toyota of Orleans

Orleans, MA

4.4
593 Reviews

16 O'Connor Rd.

Orleans, MA

02653

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Showing 593 reviews

August 16, 2019

Very professional, customer oriented Title says it all. Happy faces all around. I could go on and on but I really don't need twenty five to document my service today. More

by Mr bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dont remember ANY names
Aug 16, 2019 -

Ira Toyota of Orleans responded

Happy customers make our day! Thanks so much for supporting Orleans Toyota with a five-star review.

August 14, 2019

Mixed bag of service - arrived with a tire problem. Service person, Nicole, told me I had to get in line to get service. Apparently tire repair is not eligible for an appo More

by hps
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Yates
Aug 14, 2019 -

Ira Toyota of Orleans responded

Thank you for your review of Orleans Toyota. Your feedback about your tire repair needs is greatly appreciated and even though we fixed it quickly, I'm sorry if our tire service process is unclear. If you have any further questions, please do not hesitate to reach out. Thank you, Judy Johnson - Customer Relations Manager - 774-487-3322.

August 13, 2019

Another great service Routine service on my truck was completed on time, and the staff is always friendly & helpful. Grateful for our local Toyota dealership & service depa More

by Lalu349
Recommend Dealer
Yes
Employees Worked With
Sarah Colby
Aug 13, 2019 -

Ira Toyota of Orleans responded

We are grateful to have you as an Orleans Toyota customer! Thanks so much for posting about your recent service visit with us. We look forward to serving you next time.

August 12, 2019

very good as usual. prompt friendly knowledgeable service. Explained everything, and even gave me a discount on something i had not planned on. I've been with them 1 More

by annab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Marcotte
Aug 12, 2019 -

Ira Toyota of Orleans responded

Hi Anna - It makes our day to hear that you've received consistently great service from the Orleans Toyota team for 12 years! We are overjoyed to have your continued support. Thank you so, so much!

August 08, 2019

Long drive but worth it! I have used Orleans Toyota Service for many years on several different cars I have owned. We have since moved an hour away but it is worth it to me to More

by Alaplaya225
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gina Ripa, Nicole Yates
Aug 08, 2019 -

Ira Toyota of Orleans responded

It means a lot that you make the drive out to visit us at Orleans Toyota! We are thrilled that you have been able to depend on our team for knowledgeable and respectful service time and time again. Thank you so much for your continued support, it really means a lot to us.

August 05, 2019

Tire repair I was a walk-in and was helped immediately. Polite help and quick repair at no cost. I will keep coming back here for service More

by Bluecar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Yates
Aug 05, 2019 -

Ira Toyota of Orleans responded

We couldn’t ask for a better review of Orleans Toyota, thanks so much. We look forward to working with you in the future and hope you have a great day!

August 04, 2019

Quick and easy for my inspection Very quick. I could not be happier especially with my 3 year old along side me ! Nicole was great to deal with. I’ll be back. More

by Andsouz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Yates
Aug 05, 2019 -

Ira Toyota of Orleans responded

Thank you for sharing your positive feedback of Orleans Toyota! We are so pleased to read about your prompt service appointment with Nicole and we hope to see you again soon. Have a great day!

August 01, 2019

Raymond was superb in selling me the RAV4 Hybrid. Extremely attentive and savvy about the process and execution of the deal in one day! Raymond was extremely helpful in explaining all my options with More

by Beachcomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Coffey
Aug 02, 2019 -

Ira Toyota of Orleans responded

Reviews like this one make our day! We are so happy to hear that Raymond made your trade in and leasing process easy. Thank you for coming to Orleans Toyota. We hope you continue to love your new car!

July 31, 2019

Nicole: a Five stars employee! Very Friendly and attentive to details Staff. Morgan took both my appointment & check-out: she was very friendly, upbeat and helpful. Then, Nicole More

by Khalil08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Morgan, Russ ( or Ross): the Technician, Nicole Yates
Aug 01, 2019 -

Ira Toyota of Orleans responded

Khalil - Thank you for taking time out of your day to commend our team! We are so happy to hear that Morgan, Nicole, and Russ delivered a great service experience. We look forward to serving you again at Orleans Toyota!

July 22, 2019

Top rated service Staff is extremely knowledgeable is always there to help a customer I will definitely buy my next car at this dealership. Always on time. They stick t More

by DeeDee123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph L’Hommedieu
Jul 22, 2019 -

Ira Toyota of Orleans responded

Thank you for your 5-star review of Orleans Toyota! It's wonderful to read compliments about our staff and I'm happy to know we demonstrated wonderful customer service to you during your recent visit. Hope to see you soon and have a great day!

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