Ira Toyota of Orleans

Great service and staff! Sarah Colby set up my appointment for a 5K “normal maintenance” service appointment (oil, filter, tire rotation & multipoint inspection). I arrived on Sarah Colby set up my appointment for a 5K “normal maintenance” service appointment (oil, filter, tire rotation & multipoint inspection). I arrived on time, the car was serviced in just about an hour, and Sarah reviewed the results, all of which were ok. She also applied a senior discount that resulted in a 10% discount. For some reason, not due to anything the service technician did, my AC fan switch didn’t work. Sarah and Nicole asked a service tech to look at the car and Paul came out and quickly resolved the unexpected glitch. Even though I brought a “coupon” that I received in an email, I was told that it really wasn’t a discount coupon - in spite of the wording on it - but that it was an advertisement from a national marketing firm. All of the service writers agreed that it was misleading to staff and customers. They also said that they had told “management” about this a number of times. Please resolve this issue - it puts Orleans Toyota’s staff and customers in a difficult situation. More

Friendly and efficient Orleans toyota service staff are unfailingly friendly and efficient. For six years they have serviced my Lexus and it runs like new. They are the best Orleans toyota service staff are unfailingly friendly and efficient. For six years they have serviced my Lexus and it runs like new. They are the best More

Super friendly As usual everyone was friendly and efficient. On top of that, I thought I needed new tires so they checked and the salesperson pointed out there is a As usual everyone was friendly and efficient. On top of that, I thought I needed new tires so they checked and the salesperson pointed out there is a big sale next month and I don’t technically need the tires now. So with the tire savings I’d say I MADE money at Orleans Toyota today! :-) More

Easy and helpful Sarah and Dennis made the new vehicle purchase a very easy process. Looking forward to working with both of them again on our next vehicle. Thank you! Sarah and Dennis made the new vehicle purchase a very easy process. Looking forward to working with both of them again on our next vehicle. Thank you! More

very good Service has always been great here. The problem was described to me in detail. Exactly everything they said would be done was done. ....more words Service has always been great here. The problem was described to me in detail. Exactly everything they said would be done was done. ....more words More

Dealer satisfaction Experience was perfect easy with no stress .All department treated me friendly and respectfully No doubt that I’ll be a loyal customer now and in the Experience was perfect easy with no stress .All department treated me friendly and respectfully No doubt that I’ll be a loyal customer now and in the future. Thanks. Vincent Duarte More

Great service I had a great experience at Orleans Toyota. They helped me stay within my budget and got me in a great car that has everything I wanted all while stay I had a great experience at Orleans Toyota. They helped me stay within my budget and got me in a great car that has everything I wanted all while staying below my budgeted amount. A special thank you to Sarah Laird whom was an incredible help to me in my first car buying experience. I would highly recommend going to see her to anyone that is looking for a new or used vehicle. More

Helpful service Needed to replace emergency brake on '03 Tacoma. Though the repair took longer than expected, Orleans Toyota offered a loaner for the entirety of the Needed to replace emergency brake on '03 Tacoma. Though the repair took longer than expected, Orleans Toyota offered a loaner for the entirety of the repair process. Don't forget to check out their high mileage discount! More

25k service Once again Orleans Toyota comes up trumps for service. Friendly, efficient, comfortable waiting area and excellent debrief following service. Thank yo Once again Orleans Toyota comes up trumps for service. Friendly, efficient, comfortable waiting area and excellent debrief following service. Thank you Gina and everyone else. More