Iron City Ford

DO NOT buy a vehicle from this dealership!!! All they have are empty promises!! No one returns calls or does what is promised!!! They will say anything to make a sale but they NEVER follow through after have are empty promises!! No one returns calls or does what is promised!!! They will say anything to make a sale but they NEVER follow through after the papers are signed!! SPEND YOUR MONEY SOMEWHERE ELSE!!!! More

Extremely easy purchase. We’re 100 miles away and out of state, but it only took one phone call to get the right deal the first time. They even delivered the truck, signed documents at the kitchen table state, but it only took one phone call to get the right deal the first time. They even delivered the truck, signed documents at the kitchen table, and took the trade with them. My local stores wouldn’t return my calls, even after having ordered an upcoming vehicle. After dealing with Iron City Ford, I cancelled the order with the local guys and placed it with Iron City. If you like easy, they’re your Ford dealer. More

Worst experience ever showed up to look at truck I was interisted in started the deal truck needed some work sales manager refused to correct the issues an proceeded to try an force me to spend more money interisted in started the deal truck needed some work sales manager refused to correct the issues an proceeded to try an force me to spend more money an I did I drove right back to Ernest McCarty ford in alabaster al an bought a 2020 F-150 4x4 for $80 less a month than the 2016 truck they were trying to force me to buy Victor the sales guy was very helpful an I feel he’s wasting his time with the group at iron city you don’t get anywhere fast screwing people over an I’d think long an hard before spending your hard earned money with Iron city after seeing my paycheck stub it was all about the up sale ..a sale was made but Ernest McCarty ford made it More

Everyone was extremely nice. They went above and beyond with our trade. This was a great experience. Love our F150! I highly recommend this dealership with our trade. This was a great experience. Love our F150! I highly recommend this dealership More

Recall Item Handled Professionally With the exception of running over by 20 minutes in their timing estimate, the recall was done well. The pleasant surprise was that all the car's sys With the exception of running over by 20 minutes in their timing estimate, the recall was done well. The pleasant surprise was that all the car's systems were checked and a "Report Card" was provided showing everything was in spec's and running smoothly. This was reassuring. both Service managers were pleasant and made the process an easy one. More

Bad Sales Job No point in trying to buy a vehicle from this dealer if you are out-of-state. $70K+ MSRP vehicle that they are too busy to respond to inquiries about. No point in trying to buy a vehicle from this dealer if you are out-of-state. $70K+ MSRP vehicle that they are too busy to respond to inquiries about. Ended up buying it local to me. More

Exceptional service and salesman Coryez King was great at finding the right truck. This was the best buying experience I've ever had and will buy my next vehicle there. finding the right truck. This was the best buying experience I've ever had and will buy my next vehicle there. More

Knowingly sold me a lemon!!!!! On December 10, Iron City Ford deliberately baited and switched me as I sought to buy a used Ford F150. They had two trucks, but they insisted that th On December 10, Iron City Ford deliberately baited and switched me as I sought to buy a used Ford F150. They had two trucks, but they insisted that the one I wanted most was not as good as the cheaper one on the lot. They kept discounting the cheaper one until I bought it. I found out soon that it has a dead cylinder and was a piece of junk. It will run fine for a while, then it chokes and sputters when you slow down and the rpms drop below 1000. Their own shop admits it is a bad truck but their management just laughs when I ask for my money back. They are real criminals! Steer clear! More

Great atmosphere, great sales guy named LaRon, highly recommend. They worked hard to find a deal that would work for me to get into my new F-150. Found the truck that I wanted. recommend. They worked hard to find a deal that would work for me to get into my new F-150. Found the truck that I wanted. More

This dealership showed professionalism, courtesy and patience. Thank you Iron City Ford. Management was open to making sure I got what I wanted. God Bless You!! 2020 patience. Thank you Iron City Ford. Management was open to making sure I got what I wanted. God Bless You!! 2020 More