Working with AJ made my shopping worries and fears disappear! His friendliness, professionalism and thoroughness was exactly what my heart needed after dealing with the cold shoulders of sales people elsewhere. Irvine BMW contacted me through my online inquiry (salesperson AJ) and throughout the whole process he was professional, caring, and patient. He thoughtfully followed up with explanations for all my concerns. ( I had a ton of questions). He facilitated document transfer through email which made things faster contactless and convenient. He was also determined for me to achieve a price I was happy with and negotiated with me till I felt I truly got a good deal! Also the finance guy Justin Credible (inside joke) was super patient and considerate as well. I loved the whole experience and highly recommend buying a car here at Irvine BMW. I was accommodated since the beginning and treated like royalty even when I was buying a used car from another brand. BTW, I LOVE MY CAR ! It's beautiful, runs great and the care really shows in their cars and in the people who work there. Thank you for your service, A.J!