Excellent experience made possible by the attentiveness and professionalism of the Service Advisor, Gary Temel. Very thorough in describing service requirements, keeps you informed while you wait, and follows up until you leave the dealership. I hav referred a friend who now uses him exclusively.
Meet my service writer Gary on time and he took care of my issues in a very quick and professional manner.. he has constantly been great when ever I have asked for assistance with my car. He is a very good asset for Irvine BMW.
Gary Temel is the reason I come back to Irvine BMW for service. He is prompt, efficient and never disappoints. Thank you Gary for your outstanding help!!
I'm not one to write reviews, but I felt the need to recognize Gary.
I went for a recall on my car. Right away I was referred to Jesse Alter. He was very professional and pleasant to work with. Any questions I had he was able to answer and accommodate. He gave me an honest and accurate time estimate and let me know a number I could reach him at and let me know as soon as my car was ready.