Irvine BMW

No one tops Irvine BMW! Chris Lorentzen is amazing! Made my car purchase fun and easy! After shopping around at different BMW dealers, their offer came in several thousand dollars lower and their customer s my car purchase fun and easy! After shopping around at different BMW dealers, their offer came in several thousand dollars lower and their customer service snd friendliness is unbeatable! More

Bought a dealership owned BMW with 8000 miles on it. We were told by the salesman that the 8000 miles would be added to the warranty of maintenance. When we brought it in for service we were told that the were told by the salesman that the 8000 miles would be added to the warranty of maintenance. When we brought it in for service we were told that the warranty was expired. They would not honor what they had promised us when we bought the car even though the first 8000 miles were used by the dealership. This is our 4th BMW. The next BMW will not be bought at IRVINE BMW Dealership. Beware of false promises! More

Financial department will ruin your credit history and wouldn’t even try fix, reply. Manager Jamil is a liar and piece of .... law suit is coming soon... wouldn’t even try fix, reply. Manager Jamil is a liar and piece of .... law suit is coming soon... More

William Yen is the guy to see at Irvine BMW. He made the car leasing experience memorable and executed the process flawlessly! I love my new 2021 X3! He is very knowledgeable and put me into the perfect car car leasing experience memorable and executed the process flawlessly! I love my new 2021 X3! He is very knowledgeable and put me into the perfect car! I will be going back to Irvine BMW! Thank you so much, William! More

Chris and his assistant Merced were great, very knowledgeable, friendly, and understanding our needs and budget.such a great experience . We will definitely give his name to our friends knowledgeable, friendly, and understanding our needs and budget.such a great experience . We will definitely give his name to our friends More

Had an amazing experience for the 2nd time with Sales Aaron H. Took care of my wife and I like we were VIPs and gave us the exact car we were looking for while providing the best price possible. Aaron H. Took care of my wife and I like we were VIPs and gave us the exact car we were looking for while providing the best price possible. More

Horribly customer sales service towards my wife Leilani a perspective buyer who has dealt with Mr Quinn from her first purchase at Riverside BMW in 2017. Continued to delay and lead her on with false claims perspective buyer who has dealt with Mr Quinn from her first purchase at Riverside BMW in 2017. Continued to delay and lead her on with false claims that he could beat any deal and please give him a chance at Irvine dealership. She’s waited since May for a deal and its been one excuse after another with delays, horrible deals and inflated vehicle prices, less vehicle for more for a woman that is VP in sales and finance and knows her numbers. Appears to play number games, zero Loyalty towards a prior loyal customer who took his word and agreed to let him beat any other deal and agreed to wait a reasonable amount of time after she turned in her last vehicle lease purchase to Riverside BMW. Michael your word is your honor and your honor is your word and it means nothing If you don’t standby it, that’s the way I was taught and brought up!!! More

We had a great experience with Irvine bmw. Andrei Maldareanu from sales did an awesome job and answered all our question about the i3. Great customer service Maldareanu from sales did an awesome job and answered all our question about the i3. Great customer service More

First class experience at Irvine BMW led by Carolynn Nguyen as Internet Sale’s staff showed me a seamless process of.choosing the right car for me, and negotiating a very fair price. Can’t say enough go Nguyen as Internet Sale’s staff showed me a seamless process of.choosing the right car for me, and negotiating a very fair price. Can’t say enough good things about the whole experience. I have always previously bought my BMWs from Crevier ... but this experience shows to me that Irvine BMW have their act together. More

The worst car experience ever ! I bought a brand new BMW and noticed defect on trunk next day . We brought it in to service and had n even worse experience .They lied to us and have had the car for over tw and noticed defect on trunk next day . We brought it in to service and had n even worse experience .They lied to us and have had the car for over two weeks admitting a factory defect . Not once did we hear from the GM only from his assistant a few times . More